Support Service Assistant

North Staffordshire Combined Healthcare Trust

Information:

This job is now closed

Job summary

Are you looking for a role where you can go home at the end of the day knowing that you have helped to ensure the Trust premises are a clean and safe environment for clients, visitors and staff ?

An exciting opportunity has arisen for a motivated and enthusiastic person to work as part of the Facilities Team at CAMHS North Stoke , Roundwell Place

Main duties of the job

An exciting opportunity has arisen for a motivated and enthusiastic person to work as part of the Facilities Domestic Team at CAMHS North Stoke , Roundwell Place

You will primarily be based at CAMHS North Stoke , Roundwell Place but will be required to be flexible and work in other premises across the Trust as and when required

Role description: As Support Service Domestic Assistant you will be expected to maintain a clean and hygienic environment for patients, visitors and staff in line with the National Standards of Healthcare Cleanliness. You will be responsible on a day to day basis to provide a full domestic cleaning service to patient areas, offices and departments in accordance with work schedules, policies and procedures.

You will work as part of a team to provide cover for each other during annual leave, sickness and absence.

You must also have:

  • Good interpersonal skills with other staff, Trust employees and patients
  • Ability to adhere to standards and procedures
  • Ability to accept, organise and prioritise instructions
  • Ability to work on own initiative and as part of a team
  • Flexible approach to working hours and schedules

Full in house and mandatory training will be provided.

About us

North Staffordshire Combined Healthcare NHS Trust is a leading provider of Mental health, Social Care, Learning Disability and Substance Misuse services in the West Midlands.

We are forward thinking Trust and are extremely proud to have attained the highest possible rating of Outstanding from the care Quality Commission (CQC) , one of only two specialist Mental Health Trusts in England to be awarded this.

Support Service Assistants within the Facilities Team provide a professional in-house specialist cleaning service.

We off a clean, comfortable and safe environment for patient's, clients, visitors , staff and members of the general public.

Our Team play a key role in the Trust overall performance which is reflected in our vision, quality priorities and values.

Date posted

04 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

232-COR-5576716

Job locations

CAMHS North Stoke, Roundwell Place

Roundwell Street

Stoke-on-Trent

ST6 5JJ


Job description

Job responsibilities

To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Facilities Supervisors, Department/Service Lead

To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.

To ensure that patients, their relatives and carers are treated with dignity and respect.

To follow established procedures and schedule of work.

To seek advice from Facilities Supervisors or Department/Service Lead as necessary.

To comply with the requirements of Food Hygiene, Health and Safety Legislation and the Trust Food Safety Policy as necessary.

To be responsible for the cleaning provision to client areas and offices with premise in accordance with work schedules and activity within the area.

To comply with the National Standards of Healthcare Cleanliness, Health and safety legislation and COSHH regulations and the Trust policies as applicable to the job.

To have a responsibility for liaising with, Facilities Supervisors Department/Service Lead to organise work.

To ensure that the general cleaning in the premises is undertaken in accordance with agreed work schedule.

Work as part of a multi-disciplinary team reporting any problems to the Facilities Supervisors, Department/Service lead.

To use the Trust NHS Logistics online ordering system for domestic/facilities products.

To support induction of new starters, bank and agency staff in on job training.

To keep regular timesheets for own working hours.

To take part in staff surveys as required.

Job description

Job responsibilities

To communicate on a daily basis with patients, staff, visitors, general public and report problems to the Facilities Supervisors, Department/Service Lead

To be friendly, courteous and helpful to clients, visitors, staff and the general public, challenging discrimination, promoting equality.

To ensure that patients, their relatives and carers are treated with dignity and respect.

To follow established procedures and schedule of work.

To seek advice from Facilities Supervisors or Department/Service Lead as necessary.

To comply with the requirements of Food Hygiene, Health and Safety Legislation and the Trust Food Safety Policy as necessary.

To be responsible for the cleaning provision to client areas and offices with premise in accordance with work schedules and activity within the area.

To comply with the National Standards of Healthcare Cleanliness, Health and safety legislation and COSHH regulations and the Trust policies as applicable to the job.

To have a responsibility for liaising with, Facilities Supervisors Department/Service Lead to organise work.

To ensure that the general cleaning in the premises is undertaken in accordance with agreed work schedule.

Work as part of a multi-disciplinary team reporting any problems to the Facilities Supervisors, Department/Service lead.

To use the Trust NHS Logistics online ordering system for domestic/facilities products.

To support induction of new starters, bank and agency staff in on job training.

To keep regular timesheets for own working hours.

To take part in staff surveys as required.

Person Specification

Qualifications

Essential

  • GCSE level numeracy / literacy or can demonstrate the same
  • Able to demonstrate basic Health & Safety / COSHH training

Desirable

  • Level 2 Food Safety Award hold or be able to attain

Experience

Essential

  • Experience of prioritising own workload

Desirable

  • Some experience of working within healthcare service
  • Some previous cleaning experience in healthcare service
  • Some previous cleaning experience

Knowledge and Skills

Essential

  • Ability to adhere to standards and procedures
  • Willingness and ability to learn and develop skills relevant to the post
  • Basic IT skills and use of network system

Desirable

  • Previous knowledge of use of cleaning / catering equiipment
Person Specification

Qualifications

Essential

  • GCSE level numeracy / literacy or can demonstrate the same
  • Able to demonstrate basic Health & Safety / COSHH training

Desirable

  • Level 2 Food Safety Award hold or be able to attain

Experience

Essential

  • Experience of prioritising own workload

Desirable

  • Some experience of working within healthcare service
  • Some previous cleaning experience in healthcare service
  • Some previous cleaning experience

Knowledge and Skills

Essential

  • Ability to adhere to standards and procedures
  • Willingness and ability to learn and develop skills relevant to the post
  • Basic IT skills and use of network system

Desirable

  • Previous knowledge of use of cleaning / catering equiipment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

CAMHS North Stoke, Roundwell Place

Roundwell Street

Stoke-on-Trent

ST6 5JJ


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


Employer details

Employer name

North Staffordshire Combined Healthcare Trust

Address

CAMHS North Stoke, Roundwell Place

Roundwell Street

Stoke-on-Trent

ST6 5JJ


Employer's website

https://www.combined.nhs.uk/working-together/join-our-team/ (Opens in a new tab)


For questions about the job, contact:

Facilities Manager

Christine Bentley

Christine.Bentley@combined.nhs.uk

01782275170

Date posted

04 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

232-COR-5576716

Job locations

CAMHS North Stoke, Roundwell Place

Roundwell Street

Stoke-on-Trent

ST6 5JJ


Supporting documents

Privacy notice

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