Job summary
Job Title - Health Care Support Worker
Hours Per week - 37.5
Permanent/Fixed term - Permanent
Salary - £22816 - £24336
Closing Date: 11th July 2024
Interview Date: 5 August 2024
This post may close early due to high numbers of applications so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - 'Where you make a difference'
We are currently seeking two full timers.
We are seeking a Band 3 HCSW to join our busy Urology Department.
We are a very busy Urology Out-Patient department covering a wide range of clinics, diagnostic procedures, treatments and local anaesthetic procedures including Perineal Prostate Biopsy and flexible cystoscopy Trial Without Catheter Clinics and Flow Clinics. You will be expected to cover administrative and clerical duties, including maintain stock levels, responding to patient queries and making appointments. Limited extended roles may be required to support the Urology Nurse team.
We currently run a 5 day service (Mon- Fri), however future development to a 7 day service is expected in the future so the successful candidates would need to be able to work flexibly.
Main duties of the job
The main duties of this role will be to support the day to day running of the unit. This entails providing support to the nursing staff with the running of the diagnostic procedures, undertaking clerical work, maintaining stock, making appointments working personally with patients and helping to maintain a high standard of care, cleanliness and safety within the CDC and Urology unit. It will involve working with multi-disciplinary teams and having the ability to develop effective relationships outside of our team to ensure a smooth effective journey for the patients.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are.
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking
Job description
Job responsibilities
Main duties and Responsibilities
Assist in the care of patients each shift under the supervision of a registered nurse delivering personal and clinical care to include:
- Patient chaperone
Assist in the delivery of clinical care and associated activities in line with appropriate standards and guidelines.
Document care in patients records and ensure countersigned by a registered nurse.
To use accurate, clear and concise documentation written or electronically.
Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service
Within the remit of your role and under supervision contribute to the planning and completion of holistic assessment.
Liaise and work with all members of the multi-disciplinary team understanding their roles.
Anticipate the needs of the patients to ensure comfort, safety and dignity at all times.
Maintain all aspects of confidentiality regarding patients, relatives and colleagues.
Have a responsibility for the tidiness and promoting cleanliness of patient areas, including equipment, assessment rooms, storerooms, and take appropriate care of furniture.
Ensure patient trolleys, examination couches are properly cleaned between patient use
Clinical
With appropriate training the Clinical Support Worker will gain skills, knowledge and competence to undertake / perform the following:-
To undertake, record, document and report the following as appropriate to the clinical area
- Temperature, pulse, blood pressure, respiratory rate and oxygen saturations
- Completion of NEWS documentation and escalate and report results to appropriate registered nurse / practitioner
- Patientrack o Blood sugar recordings obtained by capillary sampling.
- To ensure the appropriate monitoring of fluid balance charts.
- Removal of urinal catheters and collection of specimens
- Venepuncture
- Cannulation
- ECG
- Blood collection
- Able to undertake bladder scanning.
Communication Skills
To work as a member of the Urology Team establishing effective communication across the multi-disciplinary team and departments across the Trust and with patient and carers
To establish professional relationships with patient and carers, communicating in ways which respect views, beliefs and culture and being aware of own response to distressing circumstances.
To report to the senior nurse on duty in a timely way giving information relating to all work activity and identifying significant changes in relation to direct patient care and treatment plans.
To act as a patient advocate.
To have an awareness of triggers and processes for incident reporting, safeguarding concerns and wider governance issues and be able to escalate to the Senior Nurse on duty.
Education, Training and Information:
To maintain professional standards in agreed range of clinical and non-clinical activities specific to the Surgical Assessment Unit, maintaining and updating skills and knowledge as per Trust policy
To work at all times within the boundaries of competence, at no time undertaking activities that have not been previously agreed
To be aware of own individual learning needs and seek appropriate support
To participate in the appraisal process
* to keep up to date with statutory and mandatory training
Job description
Job responsibilities
Main duties and Responsibilities
Assist in the care of patients each shift under the supervision of a registered nurse delivering personal and clinical care to include:
- Patient chaperone
Assist in the delivery of clinical care and associated activities in line with appropriate standards and guidelines.
Document care in patients records and ensure countersigned by a registered nurse.
To use accurate, clear and concise documentation written or electronically.
Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service
Within the remit of your role and under supervision contribute to the planning and completion of holistic assessment.
Liaise and work with all members of the multi-disciplinary team understanding their roles.
Anticipate the needs of the patients to ensure comfort, safety and dignity at all times.
Maintain all aspects of confidentiality regarding patients, relatives and colleagues.
Have a responsibility for the tidiness and promoting cleanliness of patient areas, including equipment, assessment rooms, storerooms, and take appropriate care of furniture.
Ensure patient trolleys, examination couches are properly cleaned between patient use
Clinical
With appropriate training the Clinical Support Worker will gain skills, knowledge and competence to undertake / perform the following:-
To undertake, record, document and report the following as appropriate to the clinical area
- Temperature, pulse, blood pressure, respiratory rate and oxygen saturations
- Completion of NEWS documentation and escalate and report results to appropriate registered nurse / practitioner
- Patientrack o Blood sugar recordings obtained by capillary sampling.
- To ensure the appropriate monitoring of fluid balance charts.
- Removal of urinal catheters and collection of specimens
- Venepuncture
- Cannulation
- ECG
- Blood collection
- Able to undertake bladder scanning.
Communication Skills
To work as a member of the Urology Team establishing effective communication across the multi-disciplinary team and departments across the Trust and with patient and carers
To establish professional relationships with patient and carers, communicating in ways which respect views, beliefs and culture and being aware of own response to distressing circumstances.
To report to the senior nurse on duty in a timely way giving information relating to all work activity and identifying significant changes in relation to direct patient care and treatment plans.
To act as a patient advocate.
To have an awareness of triggers and processes for incident reporting, safeguarding concerns and wider governance issues and be able to escalate to the Senior Nurse on duty.
Education, Training and Information:
To maintain professional standards in agreed range of clinical and non-clinical activities specific to the Surgical Assessment Unit, maintaining and updating skills and knowledge as per Trust policy
To work at all times within the boundaries of competence, at no time undertaking activities that have not been previously agreed
To be aware of own individual learning needs and seek appropriate support
To participate in the appraisal process
* to keep up to date with statutory and mandatory training
Person Specification
Experience and Knowledge
Essential
- o18 months experience in acute care / hospital setting
- o Experience of working in more than one area/discipline within the clinical environment/setting
- Understanding of basic physiology, e.g. normal vital signs, fluid balance nutritional requirements etc.
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- oKnowledge and experience of providing person centred care
- oKnowledge and understanding of the 6C's of nursing
- oUnderstand the physiological, psychological and social needs of patients and their families
Qualification and Professional Training
Essential
- care certificate
- oGCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
- oGCSE English Grades A-C, Levels 4-9, Functional Skills Level 2
- oNVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
Desirable
skills and abilities
Essential
- oIT Skills - can use computer, email, word
- oAble to perform a range of clinical skills / competencies
- oKnowledge and understanding of Trusts EXCEL values and COMPACT agreement
- oGood written and verbal communication skills
Desirable
- cannulation/ venepuncture
- ECG
- observation recording
personal qualities
Essential
- oWork in line with Trusts ExCEL values and compact agreement
- oAn insight into how to evaluate own strengths and development needs
- oAble to work on own initiative
- oCommitted to delivering high standards of patient care
- oDemonstrates a professional and positive attitude
- oAble to be flexible and adaptable within the team
- oFriendly, open and empathetic
- reliable
- oEnthusiastic, Self-motivated and responsive to change
- oEvidence of time management skills and ability to prioritise
other
Essential
- oAbility to assist patients to move using appropriate aids
- oAbility to handle and manoeuvre equipment and beds on a daily basis
- Working Monday to Friday with some Flexible working weekends
- oDBS/ occupational health checks required
Trust values
Essential
Person Specification
Experience and Knowledge
Essential
- o18 months experience in acute care / hospital setting
- o Experience of working in more than one area/discipline within the clinical environment/setting
- Understanding of basic physiology, e.g. normal vital signs, fluid balance nutritional requirements etc.
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- oKnowledge and experience of providing person centred care
- oKnowledge and understanding of the 6C's of nursing
- oUnderstand the physiological, psychological and social needs of patients and their families
Qualification and Professional Training
Essential
- care certificate
- oGCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
- oGCSE English Grades A-C, Levels 4-9, Functional Skills Level 2
- oNVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
Desirable
skills and abilities
Essential
- oIT Skills - can use computer, email, word
- oAble to perform a range of clinical skills / competencies
- oKnowledge and understanding of Trusts EXCEL values and COMPACT agreement
- oGood written and verbal communication skills
Desirable
- cannulation/ venepuncture
- ECG
- observation recording
personal qualities
Essential
- oWork in line with Trusts ExCEL values and compact agreement
- oAn insight into how to evaluate own strengths and development needs
- oAble to work on own initiative
- oCommitted to delivering high standards of patient care
- oDemonstrates a professional and positive attitude
- oAble to be flexible and adaptable within the team
- oFriendly, open and empathetic
- reliable
- oEnthusiastic, Self-motivated and responsive to change
- oEvidence of time management skills and ability to prioritise
other
Essential
- oAbility to assist patients to move using appropriate aids
- oAbility to handle and manoeuvre equipment and beds on a daily basis
- Working Monday to Friday with some Flexible working weekends
- oDBS/ occupational health checks required
Trust values
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
