Job summary
Job Title -Administration Assistant
Hours per week- 15 hours per week
Perm/Fixed Term- Fixed Term 12 months
Salary-£22,383 per annum
Closing Date: Tuesday 17th June 2024
Interview Date: Tuesday 24th June 2024
This post may close early due to high numbers of applications so you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - 'Where you make a difference'
Main duties of the job
To provide an efficient and professional administration service to the Medical Secretaries and Clinical Nurse Specialists within the Specialty.
About us
Here at George Eliot our vision to 'excel at patient care' taking centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive health services delivered by inspiring and compassionate staff who share our corporate values:
Effective open communication
Excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
We offer a range of impressive benefits: pension, 27 days minimum annual leave plus 8 days bank holiday, cycle to work scheme, flexible working, on-site nursery, white goods scheme, staff awards, buying and selling annual leave, on site bus stop.
Job description
Job responsibilities
Main duties and Responsibilities
1. Responsible for typing various correspondence on a daily basis from Digital Dictation eg clinic and tele-med letters, appointment reminder letters and general office duties.
2. Arrange patients new and follow up appointments as required using Lorenzo system and liaison with appropriate departments in line with patients needs.
3. Receive enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team.
4. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
5. A knowledge of excel would be desirable.
6. Knowledge of medical terminology would be advantageous but is not essential.
7. To order and requisition stationery in line with the specialty teams needs ensuring that stock levels are regularly maintained and reviewed.
8. To take responsibility for tracking patients notes in the office.
9. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
10. To ensure that all Trust performance standards for turnaround times are maintained and adhered to.
11. To participate in appraisals and personal reviews and work to
achieve agreed set objectives.
12. To participate in appropriate training and development activities.
13. To participate in team, professional and personal development activities and maintain commitment to continuous development and improvement.
14. Be prepared, where operationally viable to provide support to other teams within the Directorate for periods of sickness absence and annual leave.
Job description
Job responsibilities
Main duties and Responsibilities
1. Responsible for typing various correspondence on a daily basis from Digital Dictation eg clinic and tele-med letters, appointment reminder letters and general office duties.
2. Arrange patients new and follow up appointments as required using Lorenzo system and liaison with appropriate departments in line with patients needs.
3. Receive enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team.
4. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
5. A knowledge of excel would be desirable.
6. Knowledge of medical terminology would be advantageous but is not essential.
7. To order and requisition stationery in line with the specialty teams needs ensuring that stock levels are regularly maintained and reviewed.
8. To take responsibility for tracking patients notes in the office.
9. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
10. To ensure that all Trust performance standards for turnaround times are maintained and adhered to.
11. To participate in appraisals and personal reviews and work to
achieve agreed set objectives.
12. To participate in appropriate training and development activities.
13. To participate in team, professional and personal development activities and maintain commitment to continuous development and improvement.
14. Be prepared, where operationally viable to provide support to other teams within the Directorate for periods of sickness absence and annual leave.
Person Specification
Experience and Knowledge
Desirable
- Experience of working in an office environment
- Familiar with Lorenzo or similar system
Qualification and Professional Training
Essential
- Basic numeric & literacy skills
- Good standard education
Desirable
- Key - board skills RSA II or equivalent
Skills and Abilities
Essential
- Ability to respond to work as part of a team or on own initiative
- Conscientious and hard working
- Ability to deal with distressing situations compassionately
- Demonstrate the need for Tact, diplomacy and resilience as required
- Ability to adapt to change
- Commitment to personal development and service improvement
- Knowledge of computer systems
Person Specification
Experience and Knowledge
Desirable
- Experience of working in an office environment
- Familiar with Lorenzo or similar system
Qualification and Professional Training
Essential
- Basic numeric & literacy skills
- Good standard education
Desirable
- Key - board skills RSA II or equivalent
Skills and Abilities
Essential
- Ability to respond to work as part of a team or on own initiative
- Conscientious and hard working
- Ability to deal with distressing situations compassionately
- Demonstrate the need for Tact, diplomacy and resilience as required
- Ability to adapt to change
- Commitment to personal development and service improvement
- Knowledge of computer systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
