Job summary
Job Title - Domestic Supervisor
Hours per week- 37.5 hours a week 5 over 7 days will include weekends
3 shift patterns- 07.00am - 15.00pm - 10am-6pm and 14.00pm- 22.00pm
Perm/Fixed Term - Permanent
Salary - £22,816 - £24,336 Per Annum
Closing Date: 7th December2023
Interview Date: TBC
Unfortunately, we do not offer sponsorship for this role
This post may close early due to high numbers of applicationsso you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertiseand enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
To co-ordinate and supervise domestic and ward hostess services within the hospital. To ensure that the National Standards for Cleanliness are reached and maintained within the Trust and to support the delivery of the patient meal experience.
Hotel Services is a diverse and interesting department responsible for our in-house soft Facilities Management Services. We also directly manage Switchboard and Hospital rental accommodation.
You will become a key member of the Hotel Services team who are responsible for the monitoring of the Soft Services including cleaning, catering and ward host functions within the George Eliot Hospital NHS Trust.
Services are provided include:
- Cleaning
- Catering - patient, retail and vending.
To ensure they are compliant to the agreed specifications and key performance indicators by using proven auditing methods and to carry out all associated administrative tasks with this process, which will entail being responsible for a small work stream.
To ensure that hygiene standards are always maintained.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, on-site discounted gym, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
Maintain staff rotas, making temporary adjustments to provide an efficient service
Process all annual leave requests ensuring minimum staffing levels aremaintained
Monitor catering and cleaning standards, ensuring remedial action isimplemented as required
Ensure that Hotel Services Manager and ward Managers are kept up to date with issues which may affect staff welfare or service levels
Provide emergency cover in the absence of Hotel Services staff
Liaise with users of the services regarding quality issues
Assist with recruitment and selection of staff
Job description
Job responsibilities
Maintain staff rotas, making temporary adjustments to provide an efficient service
Process all annual leave requests ensuring minimum staffing levels aremaintained
Monitor catering and cleaning standards, ensuring remedial action isimplemented as required
Ensure that Hotel Services Manager and ward Managers are kept up to date with issues which may affect staff welfare or service levels
Provide emergency cover in the absence of Hotel Services staff
Liaise with users of the services regarding quality issues
Assist with recruitment and selection of staff
Person Specification
Experience and Knowledge
Essential
- Minimum of Two years' experience in a Hotel Services Environment, at operative level
Qualification and Professional Training
Essential
Skills and Abilities
Essential
- The ability and experience to work for a large proportion of time autonomously, in accordance with operational plans and national Guidelines, and with regular reference to a manager when required.
- The ability to organise and prioritise effectively
- Must be able to communicate with various groups at various levels where they may be barriers to understanding
- Awareness of the statutory requirements governing own areas of specialty
- Ability to develop effective interpersonal relationships with colleagues.
- Numerical skills including the ability to calculate hours worked and resolve pay queries
Personal Qualities
Desirable
- oMan, management skills including the ability to build teams and motivate. Ability to demonstrate tact and diplomacy when dealing with clients/staff.
Trust Values
Essential
- Effective open Communication
- Excellence and safety in all that we do
- Challenge but support
- expect respect and dignity
- Local Healthcare that inspires confidence
Desirable
- oOutgoing positive personality, which will promote the image of the Trust.
Person Specification
Experience and Knowledge
Essential
- Minimum of Two years' experience in a Hotel Services Environment, at operative level
Qualification and Professional Training
Essential
Skills and Abilities
Essential
- The ability and experience to work for a large proportion of time autonomously, in accordance with operational plans and national Guidelines, and with regular reference to a manager when required.
- The ability to organise and prioritise effectively
- Must be able to communicate with various groups at various levels where they may be barriers to understanding
- Awareness of the statutory requirements governing own areas of specialty
- Ability to develop effective interpersonal relationships with colleagues.
- Numerical skills including the ability to calculate hours worked and resolve pay queries
Personal Qualities
Desirable
- oMan, management skills including the ability to build teams and motivate. Ability to demonstrate tact and diplomacy when dealing with clients/staff.
Trust Values
Essential
- Effective open Communication
- Excellence and safety in all that we do
- Challenge but support
- expect respect and dignity
- Local Healthcare that inspires confidence
Desirable
- oOutgoing positive personality, which will promote the image of the Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
