Job summary
Clerical Assistant
Part Time- 15 hours per week
Permanent
£22,816 - £24,336 per annum pro rata
Closing Date- 29th November 2023
Interview Date - 8th December 2023
To assist in the provision of the Estates & Hotel Services administration service to the Trust, visitors and external bodies, including management of contractors, raising orders, checking of invoices, production of ID Badges and parking permits and reception duties.
Main duties of the job
- Maintenance Contracts
- Deal with phone queries (including answer phone messages)
- Accept and record defect jobs onto computerised system
- Produce, issue and update access/ID cards
- Issue/update car parking permits and cancel parking permits as requested
- Sign in contractors - issue name badges/access cards/keys
- Order access cards and printer consumables
- Deal with e-mailed queries
- Log and distribute mail
- Sort wage slips and issue
- Photocopying/scanning documents
- Issue telephone pin numbers to members of staff
- Filing and archiving
About us
Our benefits include but are not limited to: On-site nursery, 27 days minimum annual leave plus 8 bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidized restaurant, tranquility garden and generous subsidized on-site parking
Job description
Job responsibilities
Job description
Person Specification
Experience and Knowledge
Essential
- Minimum of 2 years office experience
- Dealing with people
- Customer service and customer focused awareness
- Knowledge of Microsoft packages e.g. Word, Excel and Outlook
- Experience of being part of a team.
Desirable
- Customer services qualification
Qualification and Professional Training
Essential
- Typing/ word processing qualification.
- Minimum of 4 GCSE or equivalent this must include A-D in English and Maths (or equivalent qualifications).
- ECDL/ CLAIT or equivalent.
Skills and abilities
Essential
- Processing and manipulation of data.
- Knowledge of administrative procedures and systems acquired through experience and training.
Desirable
- Knowledge of data protection act and confidentiality
Personal Qualities
Essential
- Good written and verbal communication
- Good telephone manner
- Ability to understand the importance of confidentiality at all times as necessary
- Willingness to learn new skills and apply in workplace
- Accuracy and attention to detail
- Flexible attitude and ability to work as part of a team or independently.
- Adaptable
- Self-motivated
- Punctual and reliable
Person Specification
Experience and Knowledge
Essential
- Minimum of 2 years office experience
- Dealing with people
- Customer service and customer focused awareness
- Knowledge of Microsoft packages e.g. Word, Excel and Outlook
- Experience of being part of a team.
Desirable
- Customer services qualification
Qualification and Professional Training
Essential
- Typing/ word processing qualification.
- Minimum of 4 GCSE or equivalent this must include A-D in English and Maths (or equivalent qualifications).
- ECDL/ CLAIT or equivalent.
Skills and abilities
Essential
- Processing and manipulation of data.
- Knowledge of administrative procedures and systems acquired through experience and training.
Desirable
- Knowledge of data protection act and confidentiality
Personal Qualities
Essential
- Good written and verbal communication
- Good telephone manner
- Ability to understand the importance of confidentiality at all times as necessary
- Willingness to learn new skills and apply in workplace
- Accuracy and attention to detail
- Flexible attitude and ability to work as part of a team or independently.
- Adaptable
- Self-motivated
- Punctual and reliable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
