Job summary
Pharmacy Receptionist
Permanent
£22,383 per annum pro rata
22.5 hours per week
Hours of Work:
Week 1 -
Monday to Friday 9am-1.30pm = 22.5 hours per week
Week 2 -
Monday to Friday 1pm to 5.30pm = 22.5 hours per week
You will also be required to participate in bank holidays on a rotational basis.
If you are successful in being invited to attend an interview, arranging a visit to the department prior to the interview is highly recommended
Closing Date: 22nd October 2023
Interview Date: 31st October 2023
This post may close early due to high numbers of applicationsso you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
#JoinTeamEliot
Main duties of the job
We are looking for an enthusiastic, motivated individual to fulfil a supporting role within the busy pharmacy team as a pharmacy receptionist.
This will involve receiving work into the pharmacy department from staff and patients, tracking in the work using the PTS system. Allocating work to the correct area as required. Use of the JAC pharmacy system to deal with queries and answering/ making calls to departments or staff to arrange collection of TTO's including Controlled Drugs and ward stocks.
Taking payment from patients for prescriptions and checking exemptions when required.
About us
Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication
excellence and safety in everything we do
Challenge but support
Expect respect and dignity
Local health that inspires confidence
Benefits:On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, on-site discounted gym, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
The successful candidate should have good computer skills; excellent communication skills; be able to work as part of a team and under their own initiative; work in an organised manner and have a willingness to learn. There is also a need to demonstrate flexibility and adapt to the departmental needs at short notice. You will be required to work to the full job description.
- To receive prescriptions, TTOs and ad-hoc requests.
- To collect prescription charges, balance cash, bank weekly at finance Department and answer telephones and answer queries from patients and hospital staff when undertaking reception duties.
- To file and maintain records of all documents relating to prescriptions.
- To be jointly responsible for storage, issuing, maintenance of records and audit trail of controlled stationery (including FP10HNC) to authorised receipts so that prescriptions may be written for patients to obtain from community pharmacies when hospital pharmacy is closed.
- Knowledge of Microsoft Office programs (e.g. Word) and Outlook.
- To answer telephones, channel messages, sort and distribute departmental mail.
Please refer to job description and person specification for further details. If you feel that your skills, knowledge and behaviours match this description and our Trust Values, please do not hesitate to apply.
Job description
Job responsibilities
The successful candidate should have good computer skills; excellent communication skills; be able to work as part of a team and under their own initiative; work in an organised manner and have a willingness to learn. There is also a need to demonstrate flexibility and adapt to the departmental needs at short notice. You will be required to work to the full job description.
- To receive prescriptions, TTOs and ad-hoc requests.
- To collect prescription charges, balance cash, bank weekly at finance Department and answer telephones and answer queries from patients and hospital staff when undertaking reception duties.
- To file and maintain records of all documents relating to prescriptions.
- To be jointly responsible for storage, issuing, maintenance of records and audit trail of controlled stationery (including FP10HNC) to authorised receipts so that prescriptions may be written for patients to obtain from community pharmacies when hospital pharmacy is closed.
- Knowledge of Microsoft Office programs (e.g. Word) and Outlook.
- To answer telephones, channel messages, sort and distribute departmental mail.
Please refer to job description and person specification for further details. If you feel that your skills, knowledge and behaviours match this description and our Trust Values, please do not hesitate to apply.
Person Specification
Qualification and Professional Training
Essential
- Evidence of formal education, particularly in English, Maths and Science to GCSE grade C or equivalent level.
Experience & Knowledge
Essential
- Able to implement written procedures
- Knowledge of hospital computer systems e.g. JAC
- Health and Safety - General principles
Desirable
- Computer literate, some experience in use of Word, email, spread-sheets
- Understand the need for procedures, Quality Assurance and Quality Control
Skills and Abilities
Essential
- Good interpersonal, written and oral communication skills
- Ability to work on own or as part of a team
Other
Essential
- Able to participate in weekend working
Skills and Abilities
Essential
- Ability to prioritise day to day tasks using own initiative
- Ability to work accurately under pressure
- Good organisation skills
- Able to carry out routine tasks under Standard Operating Procedures (SOPs)
- Able to resolve simple problems
- Mature and professional awareness
- Motivated team player
- Good time management skills
Personal Qualities
Essential
- Recognises own limitations
- Adaptable and flexible
- Honest/Trustworthy
- Enthusiastic
- Patient focused
- Tidy and clean appearance
Trust Values
Essential
- Effective and Open Communication
- Excellence and safety in all that we do
- Challenge but support
- Expect respect and dignity
- Local healthcare that inspires confidence
Person Specification
Qualification and Professional Training
Essential
- Evidence of formal education, particularly in English, Maths and Science to GCSE grade C or equivalent level.
Experience & Knowledge
Essential
- Able to implement written procedures
- Knowledge of hospital computer systems e.g. JAC
- Health and Safety - General principles
Desirable
- Computer literate, some experience in use of Word, email, spread-sheets
- Understand the need for procedures, Quality Assurance and Quality Control
Skills and Abilities
Essential
- Good interpersonal, written and oral communication skills
- Ability to work on own or as part of a team
Other
Essential
- Able to participate in weekend working
Skills and Abilities
Essential
- Ability to prioritise day to day tasks using own initiative
- Ability to work accurately under pressure
- Good organisation skills
- Able to carry out routine tasks under Standard Operating Procedures (SOPs)
- Able to resolve simple problems
- Mature and professional awareness
- Motivated team player
- Good time management skills
Personal Qualities
Essential
- Recognises own limitations
- Adaptable and flexible
- Honest/Trustworthy
- Enthusiastic
- Patient focused
- Tidy and clean appearance
Trust Values
Essential
- Effective and Open Communication
- Excellence and safety in all that we do
- Challenge but support
- Expect respect and dignity
- Local healthcare that inspires confidence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
