Job summary
We are seeking an experienced and motivated EPR Programme Benefits Lead to join our IM&T team. This pivotal role will support the Trustwide Electronic Patient Record (EPR) procurement exercise and the Digital First Programme, ensuring that benefits are clearly defined, tracked, and realised to improve patient care and operational efficiency.
This is an exciting opportunity to play a key role in shaping digital transformation within Wye Valley NHS Trust, ensuring technology delivers real benefits for patients and staff.
Main duties of the job
As the Benefits Lead, you will:
- Lead benefits management activities for EPR procurement and Digital First initiatives.
- Develop and maintain benefits realisation plans
- Analyse and interpret data to produce meaningful benefits reports and evidence of progress.
- Work collaboratively with clinical and non-clinical teams to ensure benefits align with frontline needs and deliver measurable improvements in patient outcomes, staff experience, and service efficiency.
- Act as a subject matter expert and mentor, providing guidance on benefits management across multiple workstreams.
About You:
- Educated to degree level in IM&T or equivalent NHS experience.
- Strong knowledge of benefits/change management, business process redesign, and project management frameworks (e.g., PRINCE2).
- Excellent analytical, communication, and stakeholder engagement skills.
- Ability to manage multiple priorities and deliver results within challenging timescales.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Job description
Job responsibilities
The EPR Programme Benefits Lead will support the Trust-wide Electronic Patient Record (EPR) procurement and Digital First Programme. Responsibilities include leading benefits management activities, developing and maintaining benefits realisation plans, analysing data to produce reports, and working with clinical and non-clinical teams to ensure benefits are achieved. The role involves stakeholder engagement, supporting process changes, and providing expert advice to deliver measurable improvements in patient care and service efficiency.
Please see job description for full details.
Job description
Job responsibilities
The EPR Programme Benefits Lead will support the Trust-wide Electronic Patient Record (EPR) procurement and Digital First Programme. Responsibilities include leading benefits management activities, developing and maintaining benefits realisation plans, analysing data to produce reports, and working with clinical and non-clinical teams to ensure benefits are achieved. The role involves stakeholder engagement, supporting process changes, and providing expert advice to deliver measurable improvements in patient care and service efficiency.
Please see job description for full details.
Person Specification
Education & Qualifications
Essential
- Educated to degree level in IM&T area or have proven NHS degree level experience
- Experience of working within an IM&T Clinical Programme or change environment
- Post Grad level Change/Benefits management qualification or equivalent level experience
Desirable
- Project Management qualification e.g. PRINCE2 Foundation and/or Practitioner
Skills, Knowledge & Abilities
Essential
- Knowledge and practical experience of benefits/change management and business re-design
- Knowledge of project planning, implementation and management and experience of working within a formal project management framework e.g. PRINCE2
- Customer Relationships and delivery of service improvements
- A subject matter expert for the area of responsibility
Desirable
- Business Process mapping and workflow diagram techniques and applications
- Understanding of NHS Policies and Strategies, including Data Protection & IG Toolkit requirements
Experience
Essential
- Experience of working in a change environment with multiple stakeholders and securing their engagement to deliver change
- Experience in working within a project management environment delivering business process/change initiatives across an organisation
- Experience of managing multiple priorities and meeting deadlines
- Experience of writing reports and business/process change related documents for a wide range of audiences
Desirable
- Experience of mentoring IM&T staff in terms of benefits and change management
Personal Attributes
Essential
- Self-motivated and organised with excellent attention to detail
- Pro-active and delivers to timescales
- Flexible in workload duties/dealing with tasks/hours and ability to support multiple projects/conflicting demands
- Communication Skills:
- Analytical & Judgement Skills:
- Planning & Organising Skills:
- Physical Skills:
Person Specification
Education & Qualifications
Essential
- Educated to degree level in IM&T area or have proven NHS degree level experience
- Experience of working within an IM&T Clinical Programme or change environment
- Post Grad level Change/Benefits management qualification or equivalent level experience
Desirable
- Project Management qualification e.g. PRINCE2 Foundation and/or Practitioner
Skills, Knowledge & Abilities
Essential
- Knowledge and practical experience of benefits/change management and business re-design
- Knowledge of project planning, implementation and management and experience of working within a formal project management framework e.g. PRINCE2
- Customer Relationships and delivery of service improvements
- A subject matter expert for the area of responsibility
Desirable
- Business Process mapping and workflow diagram techniques and applications
- Understanding of NHS Policies and Strategies, including Data Protection & IG Toolkit requirements
Experience
Essential
- Experience of working in a change environment with multiple stakeholders and securing their engagement to deliver change
- Experience in working within a project management environment delivering business process/change initiatives across an organisation
- Experience of managing multiple priorities and meeting deadlines
- Experience of writing reports and business/process change related documents for a wide range of audiences
Desirable
- Experience of mentoring IM&T staff in terms of benefits and change management
Personal Attributes
Essential
- Self-motivated and organised with excellent attention to detail
- Pro-active and delivers to timescales
- Flexible in workload duties/dealing with tasks/hours and ability to support multiple projects/conflicting demands
- Communication Skills:
- Analytical & Judgement Skills:
- Planning & Organising Skills:
- Physical Skills:
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
