Wye Valley NHS Trust

Receptionist (INTERNAL)

The closing date is 18 January 2026

Job summary

***INTERNAL APPLICANTS ONLY***

We are looking for a friendly and flexible individual to join our General Day Surgery Unit, Endoscopy, Surgical Admissions Unit and Pre-Op Assessment team on a full time basis.

This position combines the roles of running a busy and productive reception with managing the administrative duties in preparing for the following day's admissions.

A positive attitude, good organisation skills and attention to detail are essential to work with our dynamic team, who are dedicated to providing the best possible service and care to our patients.

Main duties of the job

Working as part of a team to provide clerical support to all areas of the General Day Surgery Unit, Surgical Admissions Unit and Pre-Op Assessment. As a receptionist; to provide a warm and helpful welcome for all patients and visitors arriving at the Unit.

The post holder will be required to work a shift pattern encompassing the unit's opening times. There will be times when the post holder will be asked to rotate throughout the clerical roles within the Theatres & Anaesthetic Directorate.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Details

Date posted

02 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

229-SUR-7609712

Job locations

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER


Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

  • Educated to secondary school level or equivalent
  • NVQ Level 2 in Administration or relevant experience

Desirable

  • IT Qualification

Skills, Knowledge & Abilities

Essential

  • Ability to communicate both verbally and in writing
  • Ability to prioritise and organise own workload
  • Ability to use a range of IT systems and Microsoft Packages
  • Computer literate to include typing skills
  • Standard Keyboard skills
  • Understanding of the importance of patient confidentiality

Desirable

  • Knowledge of NHS systems such as e.g. MAXIMS, EMIS and E-Roster.

Experience

Essential

  • Previous administrative/clerical experience
  • Previous experience working in a customer facing environment/ dealing with the public

Desirable

  • environment/ dealing with the public ? Previous experience working within a Healthcare environment
Person Specification

Education & Qualifications

Essential

  • Educated to secondary school level or equivalent
  • NVQ Level 2 in Administration or relevant experience

Desirable

  • IT Qualification

Skills, Knowledge & Abilities

Essential

  • Ability to communicate both verbally and in writing
  • Ability to prioritise and organise own workload
  • Ability to use a range of IT systems and Microsoft Packages
  • Computer literate to include typing skills
  • Standard Keyboard skills
  • Understanding of the importance of patient confidentiality

Desirable

  • Knowledge of NHS systems such as e.g. MAXIMS, EMIS and E-Roster.

Experience

Essential

  • Previous administrative/clerical experience
  • Previous experience working in a customer facing environment/ dealing with the public

Desirable

  • environment/ dealing with the public ? Previous experience working within a Healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wye Valley NHS Trust

Address

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Jessica Palmer

Jessica.Palmer2@wvt.nhs.uk

07966708024

Details

Date posted

02 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time

Reference number

229-SUR-7609712

Job locations

Hereford County Hospital

Stonebow Road

Hereford

HR1 2ER


Supporting documents

Privacy notice

Wye Valley NHS Trust's privacy notice (opens in a new tab)