Administration Assistant - Community Referral Hub (INTERNAL)
The closing date is 09 November 2025
Job summary
***INTERNAL APPLICATIONS ONLY***
We are looking for a hard working, enthusiastic, motivated and independent individual to come and join our community team.
The role of Administration Assistant is a vital role within our community referral hub. The Integrated Services Directorate is an admission avoidance service, to put simply, we aim to support our patients and Emergency Department to avoid patients going into hospital. We also support patients that are in hospital, with a hopeful earlier, safer and more effective discharge, to meet our WVT target of "home by lunch"
Main duties of the job
Your role as an administration assistant will include basic duties such as,
- setting up meetings for various stakeholders and operational leaders
- attending meetings and taking minutes
- sending and receiving emails
- monitoring shared email inboxes
- stock take
- basic rota support
You will be required to cover call handler duties as and when required and any other administrative tasks that is required from Clinical and Operational leads within the team.
Our ideal candidate is highly professional, experienced within all aspects of Administration duties, including proficient use of all IT equipment and Microsoft software. You will be able to work as part of a team but also be able to use your own initiative and work autonomously.
We are looking for someone who is passionate about supporting people and who can see the bigger picture, who isn't afraid of every day being different and things moving at a fast pace.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Details
Date posted
24 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year .pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
229-IC-7528330
Job locations
Nelson House
Whitecross Road
Hereford
HR4 0DG
Employer details
Employer name
Wye Valley NHS Trust
Address
Nelson House
Whitecross Road
Hereford
HR4 0DG
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
