Wye Valley NHS Trust

Deputy General Manager - Diagnostic Services Directorate (INTERNAL)

The closing date is 17 July 2025

Job summary

Are you an experienced healthcare leader ready to make a meaningful impact in diagnostics? Clinical Support Division is seeking a dynamic and motivated Deputy General Manager to support and drive excellence across our Diagnostic Services, including Radiology (with Community Diagnostic Centre involvement), Neurophysiology, Audiology, and Vascular Science.

As Deputy General Manager, you will play a critical role in the operational leadership, strategic development, and performance delivery of a wide range of diagnostic services. Working closely with the General Manager and clinical leadership teams, you will ensure high-quality, patient-centred care is delivered efficiently and effectively, meeting local and national performance targets.

This is a busy, demanding and challenging role. In return this post offers significant development opportunities, including both professional and leadership development, equipping you with a broad knowledge and understanding of the Hospital. You will be supported through every step of the way and have friendly, supportive and caring colleagues to work alongside.

Main duties of the job

The successful applicant will have previous experience of leading a team, managing change and resolving complex problems.

They should be resilient, organised, work well under pressure and have exceptional communication skills.

They will work closely with the General Manager to ensure the Trust's Access Policy is adhered to and that all relevant Trust Key Performance Indicators (KPIs) are met.

They will bring knowledge of demand and capacity planning and in this role and have the ability to use data in order to drive decision making.

They will also be responsible for the personal development planning and learning needs of the staff within their own administrative team, as well as managing any human resource issues by providing direct supervision to the Administrative Manager.

Excellent leadership skills and the need to demonstrate your ability to remain positive in challenging times are essential.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

229-CS-7299886

Job locations

County Hospital

Stonebow Road

Hereford

HR1 2ER

Job description

Job responsibilities

To view detailed job description and main role responsibilities - please click on supporting documentation linked to this vacancy.

Job description

Job responsibilities

To view detailed job description and main role responsibilities - please click on supporting documentation linked to this vacancy.

Person Specification

Education & Qualifications

Essential

Extensive, in depth NHS experience in an acute hospital setting
Proven experience in a Support Manager role (band 6) or equivalent
Educated to degree level or equivalent qualification/equivalent level of experience

Skills, Knowledge & Abilities

Essential

Knowledge of HR Policies and Procedures in NHS
Clear understanding of the NHS forward view
Ability to understand and deal with complex issues, problem solve and propose solutions
Operational/Organisational skills and ability to prioritise work under pressure

Experience

Essential

Experience of service re-design, workforce planning, change and demand management.
Understanding and experience of NHS Performance Managements Systems
Experience of financial management and budgetary control.
Evidence of success in the management of multi-disciplinary environment
Demonstrable success in delivering change and performance with and through your teams, by engaging them in development and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback

Personal attributes

Essential

Good team member with proven ability to lead, motivate, inspire and encourage collaborative working to improve service and team performance.
A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority
Demonstrable inter-personal and communications skills, with a track record in writing complex business cases and policies;

Person Specification

Education & Qualifications

Essential

Extensive, in depth NHS experience in an acute hospital setting
Proven experience in a Support Manager role (band 6) or equivalent
Educated to degree level or equivalent qualification/equivalent level of experience

Skills, Knowledge & Abilities

Essential

Knowledge of HR Policies and Procedures in NHS
Clear understanding of the NHS forward view
Ability to understand and deal with complex issues, problem solve and propose solutions
Operational/Organisational skills and ability to prioritise work under pressure

Experience

Essential

Experience of service re-design, workforce planning, change and demand management.
Understanding and experience of NHS Performance Managements Systems
Experience of financial management and budgetary control.
Evidence of success in the management of multi-disciplinary environment
Demonstrable success in delivering change and performance with and through your teams, by engaging them in development and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback

Personal attributes

Essential

Good team member with proven ability to lead, motivate, inspire and encourage collaborative working to improve service and team performance.
A strong sense of personal and team accountability coupled to a clear understanding of the boundaries around delegated authority
Demonstrable inter-personal and communications skills, with a track record in writing complex business cases and policies;

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

County Hospital

Stonebow Road

Hereford

HR1 2ER

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wye Valley NHS Trust

Address

County Hospital

Stonebow Road

Hereford

HR1 2ER

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)