Clinical Scheduler - Oncology (INTERNAL)

Job summary

***INTERNAL APPLICANTS ONLY***

The Oncology Clinical Scheduler is a key member of the Macmillan Renton Unit (MRU) team, responsible for the effective coordination of oncology and haematology clinics. The post holder works independently within clearly defined procedures, managing their own workload to ensure timely delivery of Systemic Anti-Cancer Therapy (SACT) and associated patient appointments.

This role supports the delivery of high quality, person centred care by maintaining accurate scheduling systems, optimising clinic capacity and liaising with multi-disciplinary teams. Operating with minimal supervision, the scheduler will demonstrate initiative, professionalism, and strong organisational and communication skills to ensure that clinic actively runs safely and efficiently.

Main duties of the job

• Coordinate and manage the scheduling of all oncology and haematology clinic appointments within MRU.
• Oversee processes that support comprehensive and efficient scheduling to maximise clinic utilisation and minimise delays.
• To maintain and manage TRAK for the use of scheduling of all oncology treatment clinic lists and the provision of information.
• Maintain chemoschedule and ensure all treatments for patients are booked within the allocated time frame; escalate any scheduling concerns regarding any treatments or interventions required in Macmillan Renton Unit.
• Ensure patients referred for SACT (Systemic Anti-Cancer treatment), receive all relevant written and verbal information and are booked for a Pre-SACT appointment with the registered nursing team.
• Act as the primary contact for the coordinating Clinic bookings, treatment and SACT planning for Oncology and Haematology patients within Macmillan Renton Unit.
• To communicate effectively and professionally, with patients, carers and colleagues, often discussing complex or sensitive information such as treatment schedules, test results or changes to appointments. Use tact, reassurance, and clear explanations to support understanding, especially when there may be distress, anxiety or barriers such as confusion of language.
• Request blood tests on MAXIMS and send forms to patients as required.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Employer details

Employer name

Wye Valley NHS Trust

Address

Wye Valley Trust

County Hospital, Stonebow Road

Hereford

HR1 2ER

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Wye Valley NHS Trust

Address

Wye Valley Trust

County Hospital, Stonebow Road

Hereford

HR1 2ER

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

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