Wye Valley NHS Trust

General Manager Unplanned Care (INTERNAL)

The closing date is 01 July 2025

Job summary

INTERNAL APPLICANTS ONLY - Current Band 8a and above only

This role predominantly provides leadership and support to ensure services are provided to patients at home. The post holder will be responsible for a number of services including but not limited to Urgent Community Response, Community Referral Hub and Virtual Ward.

These services work closely with acute, primary and community teams to provide alternatives to hospital admission or to facilitate earlier discharge, once the patient no longer needs acute care.

These services have developed over the last 4 years and are in line with the 10yr NHS plan and the shift from secondary care to community. The services are now established and will grow and develop over the coming years. The post holder will need to have vision and an ability to work through complex pathways, and problem solving across our system.

Main duties of the job

Operational Management

Financial Management

Data analysis

Pathway development

Business development

Partnership working

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

229-IC-7279807

Job locations

Nelson House

Whitecross Road

Hereford

HR4 0DG

Job description

Job responsibilities

Details of the job and responsibilities can be found in the Job Description and Personal Specification

Job description

Job responsibilities

Details of the job and responsibilities can be found in the Job Description and Personal Specification

Person Specification

Education & Qualifications

Essential

1 st Level degree or equivalent
Masters level qualification or relevant training or experience
Evidence of business management education
Leadership Qualification or experience

Experience

Essential

Experience of implementing complex quality improvement processes
Extensive experience of managing a range of teams, multidisciplinary clinical and non-clinical staff groups and financial resources
Experience of working with partners across the system
Experience of developing services in a multidisciplinary team

Desirable

Experience of working with local authority partners

Skills, Knowledge & Abilities

Essential

Understanding and experience of project management skills
Demonstrates an in-depth knowledge of national and regional performance indicators and pathway management
Demonstrates knowledge and experience of the key principles of managing change
Evidence of high level of communication and influencing skills

Person Specification

Education & Qualifications

Essential

1 st Level degree or equivalent
Masters level qualification or relevant training or experience
Evidence of business management education
Leadership Qualification or experience

Experience

Essential

Experience of implementing complex quality improvement processes
Extensive experience of managing a range of teams, multidisciplinary clinical and non-clinical staff groups and financial resources
Experience of working with partners across the system
Experience of developing services in a multidisciplinary team

Desirable

Experience of working with local authority partners

Skills, Knowledge & Abilities

Essential

Understanding and experience of project management skills
Demonstrates an in-depth knowledge of national and regional performance indicators and pathway management
Demonstrates knowledge and experience of the key principles of managing change
Evidence of high level of communication and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Nelson House

Whitecross Road

Hereford

HR4 0DG

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wye Valley NHS Trust

Address

Nelson House

Whitecross Road

Hereford

HR4 0DG

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)