Wye Valley NHS Trust

Mortuary Assistant Technical/ Bereavement Services Officer

Information:

This job is now closed

Job summary

Part Time Permanent 26hrs p/w

An exciting opportunity has arisen within the Mortuary and Bereavement Team for a Mortuary and Bereavement Assistant.

We are looking for a motivated individual who can work in a focused and highly organised way to join the Bereavement and Mortuary team

The successful candidate will work within a small but busy team dealing with a wide range of Trust staff, including the Medical Examiners service, Funeral Directors and external partners.

The successful candidate will have experience in a public facing role with excellent communication skills and the ability to prioritise their workload to achieve tight deadlines. They will ensure that all tasks are completed to a high standard and in line with the department's processes and practices.

The ideal candidate will have excellent communication skills, attention to detail and remain confidential at all times, and be able to work effectively as part of a team.

You will be valued and supported, with career development opportunities available.

Main duties of the job

To support the delivery of a comprehensive administration and support function to the Bereavement and Mortuary teams, this will include administration support for the mortuary service including the EDEN mortuary data base. Supporting the Bereavement Officer with Administration tasks and providing cover for the Bereavement Officer for annual leave/sickness.

To work alongside a small team of Bereavement and Mortuary staff to provide an efficient and compassionate service, liaising with relatives, Coroners Officers, Medical Examiners, Funeral Directors and other staff as required.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

229-CS-6409248-A

Job locations

Wye Valley Trust

Stonebow Road

Hereford

HR1 2ER


Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

  • Good standard of Education demonstrated by GCSE grades A-C in Maths, English and a Science subject.

Skills, Knowledge & Abilities

Essential

  • Awareness of Health and Safety matters.
  • Understanding the importance and maintaining confidentiality
  • Good telephone manner and written communication skills
  • Work within safe systems of work and report any deficiencies in those systems to the Departmental Manager

Experience

Desirable

  • Experience of working within a healthcare setting or other professional experience
  • Experience of working in a mortuary or funeral director

Personal Attributes

Desirable

  • Adaptability and flexibility of changing work environment
  • Professional calm and efficient manner
  • Has a degree of empathy
  • Can work in distressing situations
  • Must be prepared to manoeuvre and handle heavy bodies
Person Specification

Education & Qualifications

Essential

  • Good standard of Education demonstrated by GCSE grades A-C in Maths, English and a Science subject.

Skills, Knowledge & Abilities

Essential

  • Awareness of Health and Safety matters.
  • Understanding the importance and maintaining confidentiality
  • Good telephone manner and written communication skills
  • Work within safe systems of work and report any deficiencies in those systems to the Departmental Manager

Experience

Desirable

  • Experience of working within a healthcare setting or other professional experience
  • Experience of working in a mortuary or funeral director

Personal Attributes

Desirable

  • Adaptability and flexibility of changing work environment
  • Professional calm and efficient manner
  • Has a degree of empathy
  • Can work in distressing situations
  • Must be prepared to manoeuvre and handle heavy bodies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Wye Valley Trust

Stonebow Road

Hereford

HR1 2ER


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wye Valley NHS Trust

Address

Wye Valley Trust

Stonebow Road

Hereford

HR1 2ER


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Mortuary Manager

John O'hara

john.ohara@wvt.nhs.uk

01432355444

Details

Date posted

17 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

229-CS-6409248-A

Job locations

Wye Valley Trust

Stonebow Road

Hereford

HR1 2ER


Supporting documents

Privacy notice

Wye Valley NHS Trust's privacy notice (opens in a new tab)