Job summary
An exciting opportunity has arisen to join us as a Macmillan Information Facilitator based in the Macmillan-Renton Cancer Unit, at Hereford County Hospital. This role involves the following:
- In conjunction with the other team members of the Macmillan Cancer Information and Support Service (CISS), be responsible for implementing a comprehensive information service to ensure accessibility and equality of information and support for all people affected by cancer living in Herefordshire and Powys.
- To work with the Macmillan CISS team members, service users, clinicians, cancer unit teams and the voluntary sector to meet the broader needs of cancer patients in terms of information and support.
- The day to day management of the Cancer Support Worker team in maintaining a strong 'living with & beyond cancer' support service.
Main duties of the job
- To provide timely and individualised information and support to patients and relatives, carers and members of the multi-professional team. This may be in person, by phone, email or letter
- To provide and maintain a high profile service within WVT and the surrounding community localities.
- To contribute to the development of clinical protocols, guidelines and procedures in conjunction with other members of the multi-professional team to address the information and support needs of patients, carers and Healthcare Professionals
- To ensure involvement with the local patient support groups and other voluntary organisations on the provision of accessible and acceptable cancer information, ensuring their involvement in the development and provision of the Macmillan CISS
- To maintain accurate and up to date records on uptake of the service.
- To act as an expert resource of cancer related information.
- To contribute to the development and implementation of policies, procedures and guidelines on patient information and support across Herefordshire.
- Liaise with health professionals and other key stakeholders to promote and raise the profile.
- To maintain confidentiality of service users where appropriate.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,000 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
29 February 2024
Pay scheme
Agenda for change
Band
Band 5
Salary
£28,407 to £34,581 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time
Reference number
229-CS-6093972
Job locations
MRU
The County Hospital
Hereford
HR1 2ER
Employer details
Employer name
Wye Valley NHS Trust
Address
MRU
The County Hospital
Hereford
HR1 2ER
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)




