Wye Valley NHS Trust

Administration Assistant CIRH

Information:

This job is now closed

Job summary

The purpose of this job is to primarily provide the Community Integrated Response Hub (CIRH) and all teams that sit within CIRH with high quality administrative support, ensuring all communication, documentation and information relating to the function of the teams will be collected and disseminated appropriately.

You will be primarily supporting the teams that sit within CIRH to deliver a proactive service which aims to prevent admissions or facilitate discharge.

Main duties of the job

To provide a comprehensive administrative service for the Community Integrated Response Hub and the associated teams including - Urgent Community Response (UCR), Community Integrated therapy teams, Community Advanced Clinical Practitioners and Home First. This includes rota allocation for the Call Handlers, ESR Input, attending monthly meetings when needed and exporting data reports.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

Worcestershire is our neighbouring county. The post holder will be required to travel between sites.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Details

Date posted

06 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

229-IC-5691905

Job locations

Elgar House

Holmer Road

Hereford

HR4 9RX


Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Job description

Job responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Person Specification

Education & Qualifications

Essential

  • NVQ Level 3 in Business Administration or equivalent relevant level qualification
  • RSA stage 2/3 or equivalent typing/word processing
  • GCSE English and Mathematics or equivalent

Skills, Knowledge & Abilities

Essential

  • Ability to effectively communicate both verbally and in writing to a wide range of people
  • Ability to organise, prioritise and manage workload without supervision
  • Ability to meet tight deadlines
  • Computer skills
  • Excellent attention to detail
  • Excellent telephone manner

Experience

Essential

  • Previous administrative or secretarial experience
  • Experience of health IT systems e.g. EPR
  • Working under pressure

Desirable

  • Previous NHS/healthcare experience
Person Specification

Education & Qualifications

Essential

  • NVQ Level 3 in Business Administration or equivalent relevant level qualification
  • RSA stage 2/3 or equivalent typing/word processing
  • GCSE English and Mathematics or equivalent

Skills, Knowledge & Abilities

Essential

  • Ability to effectively communicate both verbally and in writing to a wide range of people
  • Ability to organise, prioritise and manage workload without supervision
  • Ability to meet tight deadlines
  • Computer skills
  • Excellent attention to detail
  • Excellent telephone manner

Experience

Essential

  • Previous administrative or secretarial experience
  • Experience of health IT systems e.g. EPR
  • Working under pressure

Desirable

  • Previous NHS/healthcare experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Elgar House

Holmer Road

Hereford

HR4 9RX


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Wye Valley NHS Trust

Address

Elgar House

Holmer Road

Hereford

HR4 9RX


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

ICD Administration Manager

Kirsty Maggs-Maguire

Kirsty.Maggs-Maguire@wvt.nhs.uk

07929654263

Details

Date posted

06 October 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

229-IC-5691905

Job locations

Elgar House

Holmer Road

Hereford

HR4 9RX


Supporting documents

Privacy notice

Wye Valley NHS Trust's privacy notice (opens in a new tab)