Wye Valley NHS Trust

Operational Support Manager

This job is now closed

Job summary

The post holder will be required to undertake a wide range of duties in providing operational management support to the General Manager and Deputy General Manager to ensure the Directorates meet their quality, activity and financial targets.

To support the General Manager and Deputy General Manager in the delivery of performance and business objectives taking personal responsibility for designated objectives. Leadership of Administrative teams for designated Specialties.

Responsibility for monitoring performance within designated specialties, with particular focus on the analysis of demand and capacity with the intention of maximising resources available and utilisation of resources. Facilitate and sustain the delivery of the Clinical Quality Indicators and KPI for the directorate. Will undertake leadership roles as directed with support from senior team.

Main duties of the job

- Operational Management

-Performance Management

- Human Resource Management

-Financial Budgetary Management

- Personal and Professional Development

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

Worcestershire is our neighbouring county. The post holder will be required to travel between sites.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

229-MED-5617886

Job locations

Wye Valley NHS Trust

Stonebow Rd,

Hereford

HR1 2ER

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person Specification

Education & Qualifications

Essential

Educated to degree level or equivalent qualification/equivalent level of experience
Further training or significant experience in project management, financial management or supporting change management processes.
Further training or significant experience to post-graduate diploma level in project management/Leadership and Management

Skills, Knowledge & Abilities

Essential

Knowledge of HR Policies and Procedures in NHS
Extensive knowledge of RTT rules, waiting list management and Access Targets
Ability to produce high quality work and to problem solve
Operational/Organisational skills and ability to prioritise work under pressure

Experience

Essential

Experience of service re-design, workforce planning, change and demand management.
Understanding and experience of NHS Performance Managements Systems

Desirable

Evidence of success in the management of multi-disciplinary environment

Person Specification

Education & Qualifications

Essential

Educated to degree level or equivalent qualification/equivalent level of experience
Further training or significant experience in project management, financial management or supporting change management processes.
Further training or significant experience to post-graduate diploma level in project management/Leadership and Management

Skills, Knowledge & Abilities

Essential

Knowledge of HR Policies and Procedures in NHS
Extensive knowledge of RTT rules, waiting list management and Access Targets
Ability to produce high quality work and to problem solve
Operational/Organisational skills and ability to prioritise work under pressure

Experience

Essential

Experience of service re-design, workforce planning, change and demand management.
Understanding and experience of NHS Performance Managements Systems

Desirable

Evidence of success in the management of multi-disciplinary environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Wye Valley NHS Trust

Stonebow Rd,

Hereford

HR1 2ER

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wye Valley NHS Trust

Address

Wye Valley NHS Trust

Stonebow Rd,

Hereford

HR1 2ER

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)