The Royal Wolverhampton NHS Trust

Clinical Support Worker

The closing date is 14 April 2026

Job summary

This role is for a forward thinking and pro active Band 2. This role undertakes chaperoning patients during Neurology consultations, phlebotomy service for patients with MS and also some genetic testing. There is also opportunities to be involved in audits, service improvement and also day to day running of the neurology outpatient department in this small medical Centre.

Main duties of the job

The main duties of the role include:

Chaperoning patients undergoing neurology appointments

Providing support emotionally to those patients.

Undertaking a specific MS Disease Modifying Drugs phlebotomy service

Undertaking genetic testing for Neurologists

Undertaking baseline observations such as lying/standing BP for patients with Parkinson's Disease.

Routine audits to ensure the service/department is compliant

Fridge temperature checks- escalate effectively if errors reported.

routine Botox/Dysport stock monitoring.

ordering and Stock check using NHS supply chain as well as other stock ordering, including but not ;limited to gloves, hypodermic needles, tourniquets, neuro tips.

Generating and printing blood request forms

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV2-7758325

Job locations

Shawbirch Medical Centre

Telford

TF5 0DU


Job description

Job responsibilities

Within the role of Clinical Support Worker for Neurology the successful candidate will work closely with the Neurologists and Clinical Nurse specialists within the Shawbirch Medical Centre providing excellent care to patient's with long standing neurological condition's. This role will include but not exhaust responsibilities such as undertaking specific phlebotomy services for patient's of Disease modifying drugs for MS as well as initiation bloods for patient's with Parkinson's Disease commencing Apomorphine. As well as this genetic testing is required for certain aspects of neurology care. There will also be an expectation of the candidate chaperoning patient's within their Consultant appointments, providing emotional support when required. Alongside this the candidate will be required to undertake stock takes of medication/stock and pro-actively order when supplies run low. This is an exciting position for someone who would like to extend their clinical and non-clinical skills within the NHS.

Job description

Job responsibilities

Within the role of Clinical Support Worker for Neurology the successful candidate will work closely with the Neurologists and Clinical Nurse specialists within the Shawbirch Medical Centre providing excellent care to patient's with long standing neurological condition's. This role will include but not exhaust responsibilities such as undertaking specific phlebotomy services for patient's of Disease modifying drugs for MS as well as initiation bloods for patient's with Parkinson's Disease commencing Apomorphine. As well as this genetic testing is required for certain aspects of neurology care. There will also be an expectation of the candidate chaperoning patient's within their Consultant appointments, providing emotional support when required. Alongside this the candidate will be required to undertake stock takes of medication/stock and pro-actively order when supplies run low. This is an exciting position for someone who would like to extend their clinical and non-clinical skills within the NHS.

Person Specification

interview

Essential

  • acheived grade

Desirable

  • acehived grade
Person Specification

interview

Essential

  • acheived grade

Desirable

  • acehived grade

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Shawbirch Medical Centre

Telford

TF5 0DU


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

Shawbirch Medical Centre

Telford

TF5 0DU


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Group Manager

Baldish Lelli

baldish.lelli@nhs.net

07775030256

Details

Date posted

09 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV2-7758325

Job locations

Shawbirch Medical Centre

Telford

TF5 0DU


Supporting documents

Privacy notice

The Royal Wolverhampton NHS Trust's privacy notice (opens in a new tab)