Job summary
The apprentice will be required:
1. To achieve the stated apprentice standard (Key Skills, Certificate/Diploma and Technical Certificate) within the specified time frame. 2. Attend all the training sessions for the programme whenever necessary and complete the required 20% off the job training.3. Participate in education and training programmes when appropriate and ensure accurate records are kept of your Apprenticeship Programme.4. To assist the department in the provision of the broad range of services provided, working under the supervision of the department staff.5. To deliver their responsibilities efficiently and with integrity - showing a positive attitude.6. To show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching othersAn Apprentice is expected to expand and broaden their skills and abilities. Nonetheless, they must operate at all times under the direct supervision of a senior member of staff, unless operating according to agreed procedures that have been approved by the department.
Main duties of the job
Administrative Dutieso To be aware of procedures and current issues .o To be responsible for the Estates Development Department Staff Intranet ensuring it is updated regularly.o To monitor the Mandatory Training Programmeo Issue and monitor the use of Contractors Access cards.o To assist apprentices/contractors with Induction and administrative processes where necessaryo To notify Trust and Non-Trust personnel of weekend workingo To arrange meetings using Outlook
Finance Responsibilitieso Responsible for ordering stationeryo To confirm 'Goods Received Notice' paymentso Be responsible for the issue and return of Tender documentation and the recording onto SharePoint of relevant documents.o To raise and print orders generated by Oracle procurement system,
Project Related Dutieso To type up and distribute Quotations to support Approval of Purchase documentation and subsequently record and monitor their return and distribution to the Capital Delivery Project Managers.o To undertake any other duties associated with the management of the Capital Planning Programme as discussed with the Head of Capital Planning commensurate with the band.o Manage and file Indication of Costs
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
1. To operate at all times within the local Standard Operating Procedures relevant to the area of work.2. To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationery, saving documents as instructed) as directed by line management/PSOs.3. Skilled in the use of multiple Microsoft IT packages and departmental Trust systems in order to: write letters or emails, create proposals, perform financial processes, record and analyse data, i.e. raise orders using SBS4. To assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times.5. To check the shared inboxes for work streams and respond to any general enquiries using the standard emails or escalate to a member of the team as appropriate.6. To respond to all emails, correspondence and telephone calls in a timely manner and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.7. To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings, update Ibabs system and upload documents as requested8. To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard, i.e. assisting Project Managers with project tracker queries.
Job description
Job responsibilities
1. To operate at all times within the local Standard Operating Procedures relevant to the area of work.2. To provide administrative support (such as filing, scanning, typing, data input, photocopying, booking rooms, ordering stationery, saving documents as instructed) as directed by line management/PSOs.3. Skilled in the use of multiple Microsoft IT packages and departmental Trust systems in order to: write letters or emails, create proposals, perform financial processes, record and analyse data, i.e. raise orders using SBS4. To assist and/or deal with (as appropriate) enquiries and information requests via face to face, telephone and email by way of message taking, conveying messages verbally and/or transferring calls, checking individual calendars as necessary, whilst maintaining confidentiality at all times.5. To check the shared inboxes for work streams and respond to any general enquiries using the standard emails or escalate to a member of the team as appropriate.6. To respond to all emails, correspondence and telephone calls in a timely manner and liaise with other departments within the Trust in a friendly and professional manner, when assigned to that task.7. To provide administrative support to meetings including preparing agendas and taking accurate minutes at relevant meetings, update Ibabs system and upload documents as requested8. To provide administrational duties in a professional, polite and timely manner with attention to providing customer care of the highest standard, i.e. assisting Project Managers with project tracker queries.
Person Specification
Education
Essential
- GCSE English Language
- GCSE Mathematics
Experience
Essential
- Willingness to participate in a 24 month programme as an Apprentice
- Keyboard skills to include Microsoft Office software
- Appreciation of the importance of good customer service
Desirable
- Some experience of working within in administration workplace
Communication Skills
Essential
- Able to liaise with staff at all levels
- Ability to create clear, concise emails to varying recipients
- Confident in use of telephone with internal and external users
Desirable
- Awareness of DPA or GDPR - confidentiality in general
Flexibility
Essential
- Flexible approach to work duties and working hours as required
- Committed to completion of apprenticeship programme
- Positive outlook for the role, job content
- Importance of punctuality
Person Specification
Education
Essential
- GCSE English Language
- GCSE Mathematics
Experience
Essential
- Willingness to participate in a 24 month programme as an Apprentice
- Keyboard skills to include Microsoft Office software
- Appreciation of the importance of good customer service
Desirable
- Some experience of working within in administration workplace
Communication Skills
Essential
- Able to liaise with staff at all levels
- Ability to create clear, concise emails to varying recipients
- Confident in use of telephone with internal and external users
Desirable
- Awareness of DPA or GDPR - confidentiality in general
Flexibility
Essential
- Flexible approach to work duties and working hours as required
- Committed to completion of apprenticeship programme
- Positive outlook for the role, job content
- Importance of punctuality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
