Apprenticeship - Level 2 Customer Service Primary Care

Job summary

Apprenticeship for 16 Months : Level 2 Customer Service Practitioner - Primary Care Services

We are looking for an enthusiastic and motivated person to join our team.

This is an opportunity to join a Primary Care Network working for the Royal Wolverhampton Trust, made up of 9 GP Practices. The role will be working within one of our practices, supporting reception and the administrative teams. This has come at a time of great innovative changes in IT and technology in Primary Care and will be an exciting opportunity for the right person.

We work closely to provide excellent customer service to our patients.

If you enjoy meeting new people, have good computer skills and are looking for a training and development post, then this might be for you.

Main duties of the job

To work within one of our practices supporting with reception duties, administrative tasks, supporting the clinical team and management team.

To build effective relationships with teams and to maintain your educational expectation which will have protected time allocated for you.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as"Good"by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.