The Royal Wolverhampton NHS Trust

Staff Nurse - Triage Urgent Care

The closing date is 05 April 2026

Job summary

We have an exciting opportunity for Band 5 nurses to join the Urgent Treatment Centres at New Cross Hospital and Phoenix as part of the Royal Wolverhampton Trust.

The Role of a band 5 within the Urgent Treatment Centre is focused on delivering quality care to all of our patients. You will be supported in learning a vast range of new skills and triage.

As working as a band 5 triage nurse within the Emergency Directorate you will have opportunities to develop your knowledge and skills, attend courses and for career progression.

Urgent care is a 24 hour, 7 day a week service and there will be an expectation to work nights.

Main duties of the job

To provide high quality nursing care and participate in the assessment, planning, implementation and evaluation of the care needs for the patient group.

To deliver compassionate person-centred care, and treat patients, service users, their families and their carers with consideration, dignity and the respect you would want for yourself or your family.

To provide relevant forms of care with minimal supervision and participate in the supervision and teaching and assessment of unregistered or junior staff and students.

To play an active part in the continuing development of the department and contribute to the delivery of high standards of patient care, by promoting good communication and relationships between staff, patients, relatives and visitors

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

18 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-DIV2-7804349

Job locations

Urgent Treatment Centre, New Cross Hospital

Wednesfield Road

Wolverhampton

WV10 0QP

Job description

Job responsibilities

To ensure safe and effective clinical practice.

Practice within the NMC Standards of Practice and Behaviour for Nurses and Midwives

Participate in the assessment of patient care needs, planning, implementing and evaluating programmes of care in accordance with the agreed policies and procedures of The Royal Wolverhampton NHS Trust.

Administer prescribed medication and treatment in a timely manner, in accordance with Trust policies and Professional guidelines.

Take responsibility for groups of patients as required, with minimal supervision from senior staff.

Deliver evidence based care, and promote the use of evidence based practice, referring to Nursing Clinical Practices accordingly.

Liaise effectively with the multi-disciplinary team to ensure timely delivery of care and develop good working relationships.

Practice within an ethical framework based upon respect for the well-being and safety of patients and clients.

Maintain accurate and legible records of care and other documentation in accordance with Trust and professional standards.

Take personal responsibility for actions and omissions, and recognise personal accountability.

Report on treatment, care, and any concerns, promptly and effectively to senior staff to maintain effective communication channels.

Report incidents and near misses promptly and appropriately and take effective action to minimise future risk.

Practice in such a way that ensures efficient and effective use of resources

Critically appraise and synthesise the outcomes of relevant research, evaluations and audits and apply the information when seeking to improve practice.

To enhance the patients experience

Communicate effectively with patients and relatives to promote patient/carer involvement, so that they can make informed choices and understand their treatment and planned care.

Maintain a clean and safe environment for staff, patients and visitors ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection prevention, clinical governance, including risk management and critical incident reporting and root cause analysis.

Act as a positive health educator at all times and enable people to maintain the maximum level of independence, choice and control.

Work within defined boundaries of practice.

Ensure that everyone within the sphere of care is treated with dignity and humanity, understanding individual needs, showing compassion and sensitivity, and provide care in a way that respects all people equally. Assist people to maintain confidence and a positive self-esteem

To manage and develop the performance of the team and self.

Undertake Trust and local competencies as required.

Attend such courses and training as required by the post including mandatory updates.

Support the Senior Sister/ Charge Nurse with E-rostering, ensuring compliance with key performance indicators.

Prioritise work and manage time effectively, recognising and seeking assistance as/when required.

Recognise personal limitations and contribute to own personal and professional development.

Support junior members of staff, unregistered staff and students.

Delegate effectively and appropriately.

Assist in the induction of new staff.

Actively participate in own appraisal, to ensure on-going personal development to meet the requirements of professional revalidation.

Act as a positive role model adhering to the expected standards of behaviour.

Contribute to the creation and maintenance of a positive learning environment that ensures effective learning opportunities for staff and students including appropriate orientation and induction programmes, a range of clinical support strategies (mentoring, coaching, clinical supervision, action learning and peer review).

To ensure effective contribution to the delivery of the organisation's objectives.

Adhere to and promote Trust and Directorate policies, procedures and guidelines.

Participate in audits as required by the ward or department.

Assist senior staff to monitor standards of care and contribute to maintaining quality.

Undertake any other duties as may be requested to meet the needs of the service within the limitations of the grade.

Within clinical areas, ensure knowledge and implementation of the organisations quality and safety agenda.

Demonstrate by self and through designated service areas, compliance to the pledges of the NHS Constitution 2012 and local professional strategies.

Promote a positive image of nursing internally and externally to the Trust.