Job summary
We are looking to appoint two Clinic Management Co-Ordinator's within the Patient Access Services.
2x 37.5 hour Full time posts - 8.30 - 17.00 (1x 30 min lunch 2x 15 min breaks)
To undertake various administrative duties associated with a patient's attendance to the Trust, as outlined in the Patient Access Policy OP39.
It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.
It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.
To ensure patient confidentiality is maintained at all times.
To work as a key member of the team within the department to provide operational supervisory support.
To work under supervision and manage own workload and that of others.
Main duties of the job
To undertake various administrative duties associated with a patient's attendance to the Trust, as outlined in the Patient Access Policy OP39.
It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.
It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.
To ensure patient confidentiality is maintained at all times.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
To undertake various administrative duties associated with a patients attendance to the Trust, as outlined in the Patient Access Policy OP39.
It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.
It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.
To ensure patient confidentiality is maintained at all times.
Please see attached Job Description and Person Specification for further information
Job description
Job responsibilities
To undertake various administrative duties associated with a patients attendance to the Trust, as outlined in the Patient Access Policy OP39.
It is expected that staff will undertake duties relating to any aspect of service provided by the Patient Access Services Team.
It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in making decisions and action within clearly defined limits.
To ensure patient confidentiality is maintained at all times.
Please see attached Job Description and Person Specification for further information
Person Specification
Qualifications
Essential
- 4 GCSE's passes or equivalent, one subject being English
- NVQ3 in business admin or equivalent knowledge and experience
Knowledge/Skills
Essential
- Knowledge and experience of the Health Records service provision, patient administration system
- Good computer skills to operate and update several IT software packages including the departments own unique database
- Knowledge of basic computer packages i.e word/excel
Person Specification
Qualifications
Essential
- 4 GCSE's passes or equivalent, one subject being English
- NVQ3 in business admin or equivalent knowledge and experience
Knowledge/Skills
Essential
- Knowledge and experience of the Health Records service provision, patient administration system
- Good computer skills to operate and update several IT software packages including the departments own unique database
- Knowledge of basic computer packages i.e word/excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
