Job summary
The postholder is an integral part of the Pharmacy Administrative Service and will be required toprovide a comprehensive administrative support service to the Pharmacy Directorate, ensuring the highest level of confidentiality is maintained at all times.
Main duties of the job
To provide a comprehensive administrative support service to the Pharmacy Directorate, ensuring the highest level of confidentiality is maintained at all times.
To provide secretarial support for general Pharmacy and Trust meeting eg Pharmacy Governance meetings, producing agendas, taking minutes, reports, correspondence and other documents as required.
To perform word processing, data entry and data collection tasks as required.
To work as part of the Pharmacy Administration team, including providing clerical support for administrative duties and to provide cross cover for the Administrative Support team during absences colleagues within the Directorate office.
To demonstrate a significant level of initiative and the ability to organise his/her own workload, some of which will be without immediate advice within clear procedural guidelines.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
Please see attached Job Description/Person Specification for a full detail of role and main responsibilities
Job description
Job responsibilities
Please see attached Job Description/Person Specification for a full detail of role and main responsibilities
Person Specification
Qualifications
Essential
- Good level of education to GCSE including Mathematics and English
Desirable
- RSA/OCSR 3 Typing/Audio Typing/Word processing or equivalent experience
- Level 3 NVQ or equivalent level qualification in relevant area.
Experience & Skills
Essential
- Minute taking skills
- Knowledge/experience of a range of Administrative Support procedures
- Able to update and maintain various IT software packages to include good keyboard and IT skills
- Good organisational skills, motivated and able to work on own initiative.
- Able to meet deadlines and work effectively under pressure
Desirable
- Diary Management skills
- Basic knowledge of medical terminology
Communication Skills
Essential
- Able to communicate with staff at various different levels
- Work as part of as team
- Demonstrate good verbal and written skills
- Excellent communicator both face-to-face and on the telephone
- Ability to use tact and empathy
Flexibility
Essential
- Ability to change work practices to facilitate developments of the department or service.
- Flexible working hours to cover colleagues during absences
Desirable
- Occasional requirement to work over to complete urgent tasks
- Exposure to confidential situations.
Other
Essential
- Busy office environment - Requirement for prolonged periods of concentration.
- Working with VDU's and general office equipment, e.g. fax, photocopier etc. for majority of the day.
- Use telephone headset as appropriate.
- Occasional exposure to challenging telephone calls regarding outstanding payments.
- Able to sit in constrained position for processing, filing ao for short periods of time.
Desirable
- Occasional exposure to distressing and emotional telephone calls.
Person Specification
Qualifications
Essential
- Good level of education to GCSE including Mathematics and English
Desirable
- RSA/OCSR 3 Typing/Audio Typing/Word processing or equivalent experience
- Level 3 NVQ or equivalent level qualification in relevant area.
Experience & Skills
Essential
- Minute taking skills
- Knowledge/experience of a range of Administrative Support procedures
- Able to update and maintain various IT software packages to include good keyboard and IT skills
- Good organisational skills, motivated and able to work on own initiative.
- Able to meet deadlines and work effectively under pressure
Desirable
- Diary Management skills
- Basic knowledge of medical terminology
Communication Skills
Essential
- Able to communicate with staff at various different levels
- Work as part of as team
- Demonstrate good verbal and written skills
- Excellent communicator both face-to-face and on the telephone
- Ability to use tact and empathy
Flexibility
Essential
- Ability to change work practices to facilitate developments of the department or service.
- Flexible working hours to cover colleagues during absences
Desirable
- Occasional requirement to work over to complete urgent tasks
- Exposure to confidential situations.
Other
Essential
- Busy office environment - Requirement for prolonged periods of concentration.
- Working with VDU's and general office equipment, e.g. fax, photocopier etc. for majority of the day.
- Use telephone headset as appropriate.
- Occasional exposure to challenging telephone calls regarding outstanding payments.
- Able to sit in constrained position for processing, filing ao for short periods of time.
Desirable
- Occasional exposure to distressing and emotional telephone calls.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
