Job summary
To co-ordinate all aspects of the Flow Runner Service in the Emergency Department on a day to day basis, specific objective of promoting a customer orientated image and to improve standards throughout the Emergency Department
Main duties of the job
To support in the provision of operational support to the Flow Runner service, across New Cross site to include management of rotas, and sickness absence.
To support the implementation of Policies for the Flow Runner service, ensuring staff are aware of changes to existing policy and the introduction of new policies
To support with the effective operational leadership, motivation and support to the Flow Runner service.
To attend mandatory training and any other training course deemed necessary to carry out the post of Flow Runner Team Leader.
To support all staff, to attend mandatory training and to ensure staff are adequately trained in Flow Runner duties; and ensure records are kept up to date.
To ensure compliance with all Health and Safety legislation and to initiate any remedial action.
To liaise daily with the Directorate Support Manager on service provision and any ongoing problems.
To support with first line management issues such as disciplinary, capability and monitoring sickness absence.
To train staff/supervisors in all aspects of the Patient Flow service including COSHH and Governance issues, to groups and individually.
To support in monitoring and management of stock that is used on a day-to-day basis, e.g., provisions, equipment, and medical gases and controlling issues and usage.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
To ensure the Working Time Directive is applied to the Patient Flow Assistants.
To comply with Statutory Standards, for example, Health and Safety, Governance, and to ensure Health and Safety Inspections are completed and the necessary action plans are put in place.
To support with industrial relations and human relations within the Patient Flow Service.
To attend departmental meetings with the management team as required.
To participate in the induction of new staff.
To wear an ID badge as issued in the interest of security in accordance with Trust policy.
To be responsible for the safe use of equipment used by others, and complete Health and Safety checks on equipment to ensure it is safe to use.
To support with compliance of the Bed Policy for replacement beds and mattresses, and issue of beds from the Bed Store.
To carry the departments emergency phone and pager whilst on duty, as and when required.
To implement the Major Incident Plan for the Patient Flow service in the absence of the Directorate Support Manager
To ensure that temporary adjustments are made to rotas to ensure continuity of service. In the absence of the Directorate Support Manager.
To be responsible for the day-to-day smooth running of the Patient Flow Service and organise manpower on a daily basis.
To attend departmental meetings and any other meetings in the Trust that are deemed necessary.
To complete weekly/monthly timesheets.
To deal with patients in your care that become violent and aggressive, and their relatives, before security attend.
To be responsible for the care of patients during transportation through the department on beds, stretchers and chairs
To carry personal radio, or other tool used to enable the employee to carry out their duties
Job description
Job responsibilities
To ensure the Working Time Directive is applied to the Patient Flow Assistants.
To comply with Statutory Standards, for example, Health and Safety, Governance, and to ensure Health and Safety Inspections are completed and the necessary action plans are put in place.
To support with industrial relations and human relations within the Patient Flow Service.
To attend departmental meetings with the management team as required.
To participate in the induction of new staff.
To wear an ID badge as issued in the interest of security in accordance with Trust policy.
To be responsible for the safe use of equipment used by others, and complete Health and Safety checks on equipment to ensure it is safe to use.
To support with compliance of the Bed Policy for replacement beds and mattresses, and issue of beds from the Bed Store.
To carry the departments emergency phone and pager whilst on duty, as and when required.
To implement the Major Incident Plan for the Patient Flow service in the absence of the Directorate Support Manager
To ensure that temporary adjustments are made to rotas to ensure continuity of service. In the absence of the Directorate Support Manager.
To be responsible for the day-to-day smooth running of the Patient Flow Service and organise manpower on a daily basis.
To attend departmental meetings and any other meetings in the Trust that are deemed necessary.
To complete weekly/monthly timesheets.
To deal with patients in your care that become violent and aggressive, and their relatives, before security attend.
To be responsible for the care of patients during transportation through the department on beds, stretchers and chairs
To carry personal radio, or other tool used to enable the employee to carry out their duties
Person Specification
Essential
Essential
- NVQ level 3 in health care of equivalent experience
Desirable
Person Specification
Essential
Essential
- NVQ level 3 in health care of equivalent experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
