The Royal Wolverhampton NHS Trust

Ward Clerk

Information:

This job is now closed

Job summary

Ward receptionist on a 16 bedded ward within the surgical division. Specifically Head & Neck. Working as part of the team to facilitate good patient flow and patient journey on the ward.

Main duties of the job

Organising appointments, updating PAS demographics for all ward patients/ transactions (admitting / discharging etc.) , appointment booking, clinic preparation, scanning etc. It is expected that staff will be able to demonstrate a reasonable level of initiative in organising their workloads and in taking decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV1-7499227

Job locations

New Cross Hospital

Prestwood Road

Wolverhampton

WV10 0QP


Job description

Job responsibilities

It is expected that staff will be able to demonstrate a reasonable level of initiative in organizing their workloads and in taking decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.Computer skills - working with multiple systemsTeam working and the ability to adapt to a busy environment.

Job description

Job responsibilities

It is expected that staff will be able to demonstrate a reasonable level of initiative in organizing their workloads and in taking decisions and action within clearly defined limits.

To ensure patient confidentiality is maintained at all times.Computer skills - working with multiple systemsTeam working and the ability to adapt to a busy environment.

Person Specification

Essential

Essential

  • PAS experience
  • Computer experience

Desirable

  • Previous experience
Person Specification

Essential

Essential

  • PAS experience
  • Computer experience

Desirable

  • Previous experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Prestwood Road

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Prestwood Road

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Sister

Jacqueline Klass-Luyken

j.klass-luyken@nhs.net

01902694236

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

225-DIV1-7499227

Job locations

New Cross Hospital

Prestwood Road

Wolverhampton

WV10 0QP


Supporting documents

Privacy notice

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