The Royal Wolverhampton NHS Trust

Ward Assistant

The closing date is 20 September 2025

Job summary

An exciting opportunity has arisen for a highly motivated, dynamic and forward-thinking experienced Ward Assistant to join our friendly and professional team in providing a high standard of care within the fast paced unit of Acute Medicine

You should be enthusiastic, be able to use your own initiative, and be able to work as a team member.

This is an ideal career opportunity for anyone looking to develop their existing skills and to provide a first-class service whilst engaging with patients.

Main duties of the job

To distribute menus and take patients' orders prior to the meal service starting and to support patients in completing them, in conjunction with the appropriate Nursing staff, taking into consideration any special dietary requirements or other factors, i.e. ethnic origin or religion.

To ensure all patients are offered and helped to use hand wipes prior to meals being eaten.

To assist in the feeding of patients as necessary and, after appropriate training, under the direction of the Registered Nursing staff.

To prepare and distribute drinks, snacks etc. and record on relevant documentation. Escalating any concerns to the Registered Nurse.

To clean the ward drug fridges as per standard operating procedure, monitor and record the operating temperature daily and report any operating difficulties to the Senior Sister / Charge Nurse or Nurse in their absence.

To prepare bed areas as per standard operating procedure, wash beds, mattresses and lockers following patient discharge / transfer, assist in making beds. Undertake mattress checks as per operational policy.

To assist with the general cleanliness and tidiness of the ward.

To de-clutter and clean patient bedside lockers / tables prior to meal service 3 times daily.

To attend to the putting away of stores and stock rotation as required.

To ensure that all equipment is in full working order and to report any faults as required.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. Were passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as Good by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

15 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-DIV2-7432456

Job locations

New Cross Hospital

Wolverhampton

WV10 0QP


Job description

Job responsibilities

Enhancing the Patient Experience

Ensure Safe and Effective Environment

Professional Behaviour

Please see job description for full list of duties and responsibilities

Job description

Job responsibilities

Enhancing the Patient Experience

Ensure Safe and Effective Environment

Professional Behaviour

Please see job description for full list of duties and responsibilities

Person Specification

Qualifications

Essential

  • QCF/NVQ Level in Healthcare
  • Maths and English qualification

Desirable

  • Hygiene and Food safety.
  • Working within Hospital environment

Experience and Skills

Essential

  • Suitability to work with vulnerable adults
  • Ability to use own initiative
  • Ability to recognise limitations of knowledge and competence and practice within these boundaries

Desirable

  • Care Certificate or ability to complete within 12 weeks of commencing employment

Communication

Essential

  • Evidence of good communication skills including Verbal Written (legible handwriting) Non-verbal
  • Ability to communicate appropriately with patients, relatives and / or carers

Flexibility

Essential

  • Participation in flexible work patterns / shift working may be required, to meet the needs of the service.
Person Specification

Qualifications

Essential

  • QCF/NVQ Level in Healthcare
  • Maths and English qualification

Desirable

  • Hygiene and Food safety.
  • Working within Hospital environment

Experience and Skills

Essential

  • Suitability to work with vulnerable adults
  • Ability to use own initiative
  • Ability to recognise limitations of knowledge and competence and practice within these boundaries

Desirable

  • Care Certificate or ability to complete within 12 weeks of commencing employment

Communication

Essential

  • Evidence of good communication skills including Verbal Written (legible handwriting) Non-verbal
  • Ability to communicate appropriately with patients, relatives and / or carers

Flexibility

Essential

  • Participation in flexible work patterns / shift working may be required, to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Sisters

Catalina Wee

catalinawee@nhs.net

01902694026

Details

Date posted

15 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

225-DIV2-7432456

Job locations

New Cross Hospital

Wolverhampton

WV10 0QP


Supporting documents

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