The Royal Wolverhampton NHS Trust

Bank Administration Assistant - Secretary/PA

The closing date is 05 September 2025

Job summary

We are looking for Bank Admin Staff that are available Monday to Friday 30 hours plus per week. Please only apply if you are able to cover these hours.

We have an exciting new opportunity for experienced Admin professionals with Secretarial/PA experience to join our Temporary Staffing Bank Services; these opportunities are available within a range of areas across The Royal Wolverhampton NHS Trust.

Main duties of the job

If you're looking for temporary work that suits your lifestyle, becoming a Royal Wolverhampton NHS Trust Temp could be right up your street. We're looking for experienced Admin professionals with Secretarial/PA experience who want to work on an 'as and when' basis to join our in-house bank of administrators. Our bank administrators help to ensure that wards, departments, community teams and local GP practices across the Trust are always supported with expert admin help.

As a bank worker, you can work flexibly to fill a temporary vacancy or short-term staffing shortages. You may be asked to work at any time, with just a few days' - or hours' - notice.

Main duties will include:

  • Being first point of contact for patients/visitors
  • Typing clinic and admin letters using Trust digital dictation software
  • Arranging tests and following up results
  • Arranging appointments and booking rooms
  • Liaising with other NHS providers and other health and social care organisations
  • Working closely with Senior Managers
  • Diary management
  • Minute taking
  • File Management

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year pa pro rata

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

225-BANK-SECRETARY/PA

Job locations

New Cross Hospital

Wolverhampton, Cannock, Sandwell, Dudley and Walsall

WV10 0QP


Job description

Job responsibilities

If you would like to work within our organisation and have proven experience as an Administrator, have GCSEs Grade C in English and Maths or above, we would be interested in hearing from you. We would also welcome applicants to apply who have previous experience in:

  • Typing clinic and admin letters using Trust digital dictation software
  • Arranging tests and following up results
  • Arranging appointments and booking rooms
  • Liaising with other NHS providers and other health and social care organisations
  • Working closely with Senior Managers
  • Diary management
  • Minute taking
  • File Management

Job description

Job responsibilities

If you would like to work within our organisation and have proven experience as an Administrator, have GCSEs Grade C in English and Maths or above, we would be interested in hearing from you. We would also welcome applicants to apply who have previous experience in:

  • Typing clinic and admin letters using Trust digital dictation software
  • Arranging tests and following up results
  • Arranging appointments and booking rooms
  • Liaising with other NHS providers and other health and social care organisations
  • Working closely with Senior Managers
  • Diary management
  • Minute taking
  • File Management

Person Specification

Qualifications

Essential

  • QCF/NVQ Level 3 in Business Admin or equivalent qualification
  • RSA/OCR 3 Typing/Word processing or equivalent/experience
  • RSA 2 Audio Transcription or equivalent experience

Skills and Experience

Essential

  • Fast and efficient in: Microsoft Office, word processing, electronic diaries and file management, Excel
  • Knowledge/experience of a range of secretarial procedures
  • Basic knowledge of medical terminology

Desirable

  • Computer competent.
  • Typing letters to a high degree of accuracy

Flexibility

Essential

  • Participation in flexible work patterns / shift working may be required, to meet the needs of the service
Person Specification

Qualifications

Essential

  • QCF/NVQ Level 3 in Business Admin or equivalent qualification
  • RSA/OCR 3 Typing/Word processing or equivalent/experience
  • RSA 2 Audio Transcription or equivalent experience

Skills and Experience

Essential

  • Fast and efficient in: Microsoft Office, word processing, electronic diaries and file management, Excel
  • Knowledge/experience of a range of secretarial procedures
  • Basic knowledge of medical terminology

Desirable

  • Computer competent.
  • Typing letters to a high degree of accuracy

Flexibility

Essential

  • Participation in flexible work patterns / shift working may be required, to meet the needs of the service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton, Cannock, Sandwell, Dudley and Walsall

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wolverhampton, Cannock, Sandwell, Dudley and Walsall

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Temporary Staffing Bank

Temporary Staffing Bank Team

rwh-tr.NMB@nhs.net

01902481900

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year pa pro rata

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

225-BANK-SECRETARY/PA

Job locations

New Cross Hospital

Wolverhampton, Cannock, Sandwell, Dudley and Walsall

WV10 0QP


Supporting documents

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