Job summary
The post holder will work as part of a dynamic team to provide an effective project support to help the Black Country Pathology Service (BCPS) Pathology IT team deliver theirs and partner Trust plans.
The BCPS Pathology IT team are a national award winning team and provide technical and project management support to the pathology network in the Black Country. A new avenue for the IT team is to provide support to neighbouring pathology networks and Trusts to deliver transformation programmes and this role will be central to delivering that support.
Main duties of the job
Maintain constructive relationships with a broad range of internal and external stakeholders.
Support management of the Programme plan and business which includes internal and external working groups/projects, services and initiatives to provide, information and analytical advice and expertise.
Coordinate and document testing of new systems and upgrades
Develop and implement data collection systems that will provide accurate and timely data.
Present information and issues to team members, internal and external stakeholders as required.
To liaise with other support officers to share best practice.
Manage and undertake business and process analysis and reporting of findings
Supporting training and communication for projects and service change
Coordinate and support project meetings including provision of notes and actions
Provide testing support for new products and workflows
Tracking project plans and deliverables
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
Communicate with people at all levels, liaising externally with stakeholders as required, delivering complex information and administrative matters requiring developed interpersonal and oral/written skills.
Produce comprehensive draft reports and notes from meetings or other events as required.
Coordinate, support and document testing of new systems.
Exercise high levels of diligence when assessing or preparing documentation especially when the information received is from a variety of sources and may be conflicting.
Management of information within the project including maintenance of the project documents and associated procedures, appropriate file structures, version control, indexing, access control and storage
Produce delivery communications reporting regards the project delivery for both internal BCPS use and communications to other areas across the Black Country.
Along with the project leads develop testing plans and act as a central point for enquiries for the BCPS IT project team.
Support the Programme and Project managers to ensure delivery of key milestones and events.
Support the change process and manage business analysis workstreams including production of workflows.
Day to day administrative support for the BCPS project team
Coordinate the development of governance documentation for Project
Deputise for the project team where appropriate and necessary.
Job description
Job responsibilities
Communicate with people at all levels, liaising externally with stakeholders as required, delivering complex information and administrative matters requiring developed interpersonal and oral/written skills.
Produce comprehensive draft reports and notes from meetings or other events as required.
Coordinate, support and document testing of new systems.
Exercise high levels of diligence when assessing or preparing documentation especially when the information received is from a variety of sources and may be conflicting.
Management of information within the project including maintenance of the project documents and associated procedures, appropriate file structures, version control, indexing, access control and storage
Produce delivery communications reporting regards the project delivery for both internal BCPS use and communications to other areas across the Black Country.
Along with the project leads develop testing plans and act as a central point for enquiries for the BCPS IT project team.
Support the Programme and Project managers to ensure delivery of key milestones and events.
Support the change process and manage business analysis workstreams including production of workflows.
Day to day administrative support for the BCPS project team
Coordinate the development of governance documentation for Project
Deputise for the project team where appropriate and necessary.
Person Specification
Qualifications
Essential
- A higher Business Administration qualification or equivalent demonstrable experience of working in a project support role
Desirable
- Evidence of recent and on-going learning and development
Experience
Essential
- Knowledge of project management
- Excellent and highly developed time management skills with the ability to recognise conflicting priorities and re organise and adjust work as required.
- Ability and willingness to travel across sites where required
- Able to support implementations outside of standard office hours, this could involve working weekday evenings, over weekends or bank holidays
Desirable
- Quality Improvement knowledge and experience
- Keen to learn new skills and champion new technology
- Interest in IT particularly around pathology and Healthcare systems.
Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands, workloads to changing and often tight deadlines
- Excellent and highly developed time management skills with the ability to recognise conflicting priorities and re organise and adjust work as required
- Skills for manipulating information using highly developed knowledge of a wide range of software with advanced keyboard skills
Desirable
- Strategic thinking - ability to anticipate.
Person Specification
Qualifications
Essential
- A higher Business Administration qualification or equivalent demonstrable experience of working in a project support role
Desirable
- Evidence of recent and on-going learning and development
Experience
Essential
- Knowledge of project management
- Excellent and highly developed time management skills with the ability to recognise conflicting priorities and re organise and adjust work as required.
- Ability and willingness to travel across sites where required
- Able to support implementations outside of standard office hours, this could involve working weekday evenings, over weekends or bank holidays
Desirable
- Quality Improvement knowledge and experience
- Keen to learn new skills and champion new technology
- Interest in IT particularly around pathology and Healthcare systems.
Skills
Essential
- Problem solving skills and ability to respond to sudden unexpected demands, workloads to changing and often tight deadlines
- Excellent and highly developed time management skills with the ability to recognise conflicting priorities and re organise and adjust work as required
- Skills for manipulating information using highly developed knowledge of a wide range of software with advanced keyboard skills
Desirable
- Strategic thinking - ability to anticipate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
