Flow Runner / Team Assistant

Job description

Job responsibilities

1. To assist registered nurses/ health care professionals in the delivery of individualised holistic patient care according to policy/ procedure.

2. To ensure that consent is obtained prior to delivering all aspects of patient care.

3. To ensure care is delivered with compassion and respect to all patients.

4. To involve relatives/ carers in the delivery of care interacting with them helpfully and in a friendly manner providing information as appropriate demonstrating effective interpersonal skills and maintaining confidentiality.

5. To ensure privacy and dignity are always maintained and protect confidential information

6. To assist with care of the deceased patient including transferring patients to the viewing room, last offices and occasionally accompanying relatives to the hospital Mortuary.

7. To safely transport samples to the laboratories in a timely and professional manner.

8. To ensure that appropriate moving and handling techniques and equipment are used when manual handling.

9. To chaperone patients requiring clinical examination as per Trust policy.

10. To safely escort patients to other areas/ departments as requested by the registered nurse/ health care professional.

11. To report back any relevant information to the registered nurse accountable for the patients care.

12. Make the care of people your first concern, ensuring the patient has a positive experience whilst in your care

13. To answer the telephone in a courteous and professional manner, accurately taking messages and informing the relevant person(s).

14. To ensure areas are maintained clean and tidy, and are appropriate stocked against agreed levels, including storage areas and medical equipment including checking oxygen an suction at least twice each shift.

15. Re-stocking cubicles and cleaning trollies after each use and preparing the area to receive the next patient.

16. To replace empty oxygen cylinders as necessary.

17. To re-stock theatres and plaster room and the linen stores throughout the shift.

18. To maintain an adequate supply of walking aids

19. To empty and replace linen bags

20. To undertake fire and security checks each shift

21. Ensuring patients have a safe hands badge before leaving the department to other areas

22. Checking the disacharge checklist and documenting the time that the patient has left the department.

23. To comply with Health and Safety Regulations and to report accidents/ untoward incidents/ hazards/ unsafe equipment to the nurse in charge/ registered practitioner immediately, utilising the incident reporting system.

24. To attend mandatory training and such courses/ lectures/ in-service training, as indicated by the needs of the service and own personal development, as indicated at appraisal and within personal development plan (PDP).

25. To be familiar with and comply with all appropriate Trust policies and procedures.

26. At all times maintain a professional image and comply with the Trusts Dress Code Policy.

Person Specification

Essential

Essential

• Evidence of good communication skills
• GCSE English

Desirable

• NVQ level 2 in healthcare or relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Royal Wolverhampton NHS Trust

Wolverhampton

WV10 0QP

Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)