Ward Waitress/ Waiter Bank

The Royal Wolverhampton NHS Trust

Information:

This job is now closed

Job summary

To work as a member of the Hotel Services team with the specific responsibility of serving meals to patients. General cleaning duties within the nominated ward kitchen.

Main duties of the job

To work as a member of the team ensuring a high standard of service to patients in quality presentation and correct temperature.

To clean the ward beverages fridges as per the schedule.

To assist in the regeneration and distribution of patients' meals, and any associated tasks.

To practice stock rotations, at ward level, and ensure the dates of all stock is checked regularly.

To check stocks of supplies held at ward level and liaise with Supervisors so that adequate stock levels are maintained.

To collect food pods from designated areas.

To carry out basic food preparation, eg. making custard & gravy

To monitor and record fridge/freezer temperatures

To collect and wash patient crockery after each meal service.

To clean ward kitchens and prepare equipment ready for the next meal service.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

24 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Bank

Working pattern

Part-time

Reference number

225-EST-6659458

Job locations

New Cross Hospital

Wednesfield Road

Wolverhampton

WV10 0QP


Job description

Job responsibilities

1. To work as a member of the team ensuring a high standard of service to patients in quality presentation and correct temperature.

2. To clean the ward beverages fridges as per the schedule.

3. To assist in the regeneration and distribution of patients meals, and any associated tasks.

4. To practice stock rotations, at ward level, and ensure the dates of all stock is checked regularly.

5. To check stocks of supplies held at ward level and liaise with Supervisors so that adequate stock levels are maintained.

6. To collect food from designated areas.

7. To carry out basic food preparation, eg. make custard. ?

8. To monitor and record fridge/freezer temperatures.

9. To collect and wash patient crockery after each meal service.

10. To clean ward kitchens and prepare equipment ready for the next meal service.

11. To take and record food temperatures, prior to serving, notifying Supervisors of any problems immediately.

12. To adhere to the Hotel Services Department's Health & Safety and Hygiene Policies, Governance and HACCP procedures all times.

13. To immediately report to the supervisor any problems regarding standards of food or equipment (safety or failure).

14. To attend mandatory training and any other training deemed necessary for the post holder to carry out their duties.

15. To adhere to the Trust and Hotel Services Uniform Policy.

16. To request stock items from kitchen stores and to assist ward staff in the distribution of patient meals.

17. To wear an ID badge as issued in the interests of security in accordance with the Trust policy.

Job description

Job responsibilities

1. To work as a member of the team ensuring a high standard of service to patients in quality presentation and correct temperature.

2. To clean the ward beverages fridges as per the schedule.

3. To assist in the regeneration and distribution of patients meals, and any associated tasks.

4. To practice stock rotations, at ward level, and ensure the dates of all stock is checked regularly.

5. To check stocks of supplies held at ward level and liaise with Supervisors so that adequate stock levels are maintained.

6. To collect food from designated areas.

7. To carry out basic food preparation, eg. make custard. ?

8. To monitor and record fridge/freezer temperatures.

9. To collect and wash patient crockery after each meal service.

10. To clean ward kitchens and prepare equipment ready for the next meal service.

11. To take and record food temperatures, prior to serving, notifying Supervisors of any problems immediately.

12. To adhere to the Hotel Services Department's Health & Safety and Hygiene Policies, Governance and HACCP procedures all times.

13. To immediately report to the supervisor any problems regarding standards of food or equipment (safety or failure).

14. To attend mandatory training and any other training deemed necessary for the post holder to carry out their duties.

15. To adhere to the Trust and Hotel Services Uniform Policy.

16. To request stock items from kitchen stores and to assist ward staff in the distribution of patient meals.

17. To wear an ID badge as issued in the interests of security in accordance with the Trust policy.

Person Specification

Catering experience

Essential

  • Previous Catering Experience
  • Flexible working
  • Knowledge of Health & Safety

Desirable

  • Food Safety certificate
  • Knowledge of Allergens & Dietary requirements
Person Specification

Catering experience

Essential

  • Previous Catering Experience
  • Flexible working
  • Knowledge of Health & Safety

Desirable

  • Food Safety certificate
  • Knowledge of Allergens & Dietary requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wednesfield Road

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital

Wednesfield Road

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Catering Services Manager

Lynne Connor

Lynne.connor@nhs.net

07879815861

Date posted

24 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata per annum

Contract

Bank

Working pattern

Part-time

Reference number

225-EST-6659458

Job locations

New Cross Hospital

Wednesfield Road

Wolverhampton

WV10 0QP


Supporting documents

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