Job summary
This is an exciting opportunity to work within the Emergency and Medicine Division 2. Areas of responsibility to be confirmed at appointment. Do you have an appetite to develop your management career within this fast paced Division .
The post holder will be responsible to provide management support to the Group Manager and, with them, develop, implement, and monitor arrangements and business plans.
In conjunction with the Group Manager, support improved models of service delivery, workforce development, and business planning that reduce unnecessary waits and delays in the patient pathways.
As delegated by the Group Manager, take a lead role in the management arrangements for the delivery of the key objectives
In conjunction with the Group Manager, ensure that Business, Finance, Performance, Risk Management, and Governance are appropriately carried out within the Directorate, ensuring that all key targets are met.
To facilitate staff and team development, and ensure that effective Communication systems operate within the areas of responsibility.
The Directorate Manager is expected to support the clinical and business success of the Directorate, and to contribute to the corporate success of the Trust. They will be responsible for their own professional actions, and will be responsible for establishing policies for new/developing areas.
Main duties of the job
Main Duties & Responsibilities
- Provide business and operational management support to the Group Manager and Senior Matron
- In conjunction with the Group Manager, develop business plans for the directorate
- Identify opportunities for new markets and schemes to generate additional income
- Develop appropriate strategies for inclusion in the business plan to take full advantage of these opportunities
- In conjunction with the Group Manager, be responsible for the formulation and implementation of the long-term strategic plans for the directorate
- Work closely with the Group Manager to ensure that performance monitoring within the monitoring within the directorate is robust and that contractual targets and standards are achieved
- Work with the corporate accountant to provide appropriate financial and activity information to the directorate, and support the Group Manager in managing the delegated budgets
- Working closely with the Group Manager, ensure that quality standards, both agreed with commissioners and dictated by national policy, are achieved
- Establish local quality standards to improve patient care and directorate efficiency
- Identify and implement centralised functions across the directorate to generate cost and service efficiencies
About us
The Royal Wolverhampton NHS Trust are delighted that we have been rated as a "Good" organisation by CQC and just like you, we are ambitious about what we do. We are continually striving to improve patients' experience and outcomes.
Bring your dedication and determination here, and you will benefit from the support of an experienced and enthusiastic multi-professional team committed to the delivery of brilliant patient care.
The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services. We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands. We have a strong research focus; the Trust hosts the Clinical Research Network West Midlands (CRN WM), which is part of the National Institute for Health Research, the clinical research delivery arm of the NHS. This alliance makes sure that clinical research occupies the place it deserves and is a driver to improve patient care.
Job description
Job responsibilities
Quality Assurance
- Develop a directorate strategy to enhance quality standards in line with Trust objectives
- Ensure that quality initiatives are co-ordinated, implemented, and reviewed
- Deal with operational issues arising from governance reviews, and ensure action plans are implemented
- Identify opportunities for change that will improve and assist the development of clinical practice, leading to improvements in quality or efficiency
Control and Information Systems
- Manage a delegated budget to ensure and income and expenditure balance, as directed by the Group Manager
- Independently produce monthly reports through interpretation and analysis of complex data from a variety of sources to the Directorate Management team with regard to income and expenditure, activity against plan, profiled trajectories, providing explanation as to variances, where necessary
- Develop and produce the monthly performance report, key performance indicators, and other ad hoc reports, as required
- Oversee and support integrated clinical work streams in the delivery of key targets in progress towards unified pathways and other identified objectives
Communications
- Establish effective two-way communications, incorporating all staff within the directorate and the Trust. This may involve complex, sensitive information which involves reconciling conflicting views
- Ensure appropriate communication processes are in place to cascade information within the directorate. Take corrective action as necessary
- Assist in promoting the achievements and activities of the directorate internally and externally, and prepare marketing and public relations information, as required
- Ensure Team Briefing is operating effectively within the directorate. Take corrective action, as necessary
- Promote the achievements and activities of the directorate internally and externally, and liaise with the communications department
Direct Management and Monitoring
- Oversee the management of the directorate team, including regular reviews of establishment, skills mix, and levels of delegated authority
- Agree performance objectives for staff, and monitor progress
- Be conversant with employment practices and policies, and be responsible for the recruitment of staff within the directorate
- Develop and support training and education programmes to facilitate speciality development
- Oversee the investigation of complains within the directorate, and ensure appropriate action is taken
Contract Management and Planning
- Contribute to the development of the business plan for the directorate in line with the Trusts objectives fir the plan period
- Lead on the centralised operational delivery of all local and national enhanced services and any other schemes or projects, as appropriate
- Support the Group Manager in the preparation of business cases to support business/ contract opportunities and investment proposals
- Ensure activity and quality targets are met
- Identify and undertake risk assessments to the contract or business success of the directorate, and produce contingency plans and options appraisals, as required. Implement agreed plans, as necessary
Human Resources
- Participate in workforce planning within the business planning process
- Ensure a dull performance appraisal programme is implemented within the Directorate and that all employees have a personal development plan
- Work within the framework of the Trust Human Resources strategy, policies and procedures, and facilitate compliance within the directorate
- Work within the framework of the Trust Human Resources strategy, policies and procedures to assist in the recruitment of staff within the directorate
Other
- Review systems and patient processes within the directorate, to ensure the continual improvement of services and flow of patients, particularly to ensure streamlined pathways, producing recommendations and action plans
- Operational responsibility for the implementation of projects, as agreed with the Group Manager
Job description
Job responsibilities
Quality Assurance
- Develop a directorate strategy to enhance quality standards in line with Trust objectives
- Ensure that quality initiatives are co-ordinated, implemented, and reviewed
- Deal with operational issues arising from governance reviews, and ensure action plans are implemented
- Identify opportunities for change that will improve and assist the development of clinical practice, leading to improvements in quality or efficiency
Control and Information Systems
- Manage a delegated budget to ensure and income and expenditure balance, as directed by the Group Manager
- Independently produce monthly reports through interpretation and analysis of complex data from a variety of sources to the Directorate Management team with regard to income and expenditure, activity against plan, profiled trajectories, providing explanation as to variances, where necessary
- Develop and produce the monthly performance report, key performance indicators, and other ad hoc reports, as required
- Oversee and support integrated clinical work streams in the delivery of key targets in progress towards unified pathways and other identified objectives
Communications
- Establish effective two-way communications, incorporating all staff within the directorate and the Trust. This may involve complex, sensitive information which involves reconciling conflicting views
- Ensure appropriate communication processes are in place to cascade information within the directorate. Take corrective action as necessary
- Assist in promoting the achievements and activities of the directorate internally and externally, and prepare marketing and public relations information, as required
- Ensure Team Briefing is operating effectively within the directorate. Take corrective action, as necessary
- Promote the achievements and activities of the directorate internally and externally, and liaise with the communications department
Direct Management and Monitoring
- Oversee the management of the directorate team, including regular reviews of establishment, skills mix, and levels of delegated authority
- Agree performance objectives for staff, and monitor progress
- Be conversant with employment practices and policies, and be responsible for the recruitment of staff within the directorate
- Develop and support training and education programmes to facilitate speciality development
- Oversee the investigation of complains within the directorate, and ensure appropriate action is taken
Contract Management and Planning
- Contribute to the development of the business plan for the directorate in line with the Trusts objectives fir the plan period
- Lead on the centralised operational delivery of all local and national enhanced services and any other schemes or projects, as appropriate
- Support the Group Manager in the preparation of business cases to support business/ contract opportunities and investment proposals
- Ensure activity and quality targets are met
- Identify and undertake risk assessments to the contract or business success of the directorate, and produce contingency plans and options appraisals, as required. Implement agreed plans, as necessary
Human Resources
- Participate in workforce planning within the business planning process
- Ensure a dull performance appraisal programme is implemented within the Directorate and that all employees have a personal development plan
- Work within the framework of the Trust Human Resources strategy, policies and procedures, and facilitate compliance within the directorate
- Work within the framework of the Trust Human Resources strategy, policies and procedures to assist in the recruitment of staff within the directorate
Other
- Review systems and patient processes within the directorate, to ensure the continual improvement of services and flow of patients, particularly to ensure streamlined pathways, producing recommendations and action plans
- Operational responsibility for the implementation of projects, as agreed with the Group Manager
Person Specification
Experience
Essential
- Master Degree level qualification or equivalent
Skills
Essential
- Operational Management Experience
- Knowledge and experience of budget management and the financial flow in NHS and impact on service planning
- Experience of leading redesign or change management initiatives
Person Specification
Experience
Essential
- Master Degree level qualification or equivalent
Skills
Essential
- Operational Management Experience
- Knowledge and experience of budget management and the financial flow in NHS and impact on service planning
- Experience of leading redesign or change management initiatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
