Cancer Co-Ordinator - Radiology

Job summary

Are you interested in a career in healthcare workflow management that allows you to make a real difference?

Radiology is a thriving, innovative, integral service. As a Cancer Coordinator, you will assist the clinical teams across multiple specialties to streamline and improve the patient journey.

Our department is going through an exciting period of positive change, and we are committed to growing our workforce to meet the expanding demands of the service. This is a new role and suitable candidates should therefore have experience in an administrative position and be able to demonstrate some service set-up involvement and proficiency.

The standard roster will be 7.5 hours per day, 5 days per week, but some flexibility will be required. This may include earlies, lates and weekends.

It is important that your application meets the minimum requirements of the person specification, as the Trust will shortlist against these details. Please see the attached Job Description and Person Specification before making your application to ensure that your application demonstrates that you meet the minimum requirements. You will be notified electronically whether your application was successful.

Applications who are successful will be invited to interview using the email address provided within your application. Please check your email account regularly.

Main duties of the job

The primary duties of this role will be:

To provide all administrative services involved in managing cancer and urgent bookings for specialty areas within Radiology.

You will use your expert knowledge to navigate any delays or obstacles to the booking pathway.

To co-ordinate inpatient, outpatient, cancer pathway and urgent bookings for patients, including liaising with referrers, wards, portering services, interpreting services, transport services and Allied Health Professionals.

To manage incoming telephone communications and direct queries to the appropriate departments/staff. You will have an excellent telephone manner and you will be able to deal with calls from patients and referrers into the service in a friendly, prompt and professional way.

To use a variety of computer-based systems including Web Portal, Soliton, PACS, PAS, ePMA, ICE (limited access to view only status for bloods and lab results) and Teletracking. Training will be provided.

To perform a variety of other administrative duties required for co-ordinating patient flow through the department/service.

To collate data and provide statistical analysis of throughput, capacity & demand.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.