Job summary
1 x 30 hour post available . This post is predominantly home based with a requirement to attend CRN offices and other venues in the West Midlands geography on an ad hoc basis and therefore the successful candidate must be local to the West Midlands region.
The post holder will provide administrative support to theResearch Delivery Managerand a variety of CRN West Midlands staff including Research Delivery Managers, Speciality Leads, Portfolio Managers and CRN nursing staff. This will include typing and sending correspondence on their behalf, arranging appointments and providing support to meetings.
They are required to be organised and respond well to working as a member of a team. The candidate will ensure that the CRN West Midlands provides a high quality administrative service in order to ensure effective delivery of the critical business support operations of the Network.
Current driving licence and use of a car for work purposes required.
Main duties of the job
- Act as first point of contact for generic inbox. Redirecting or taking messages and using initiative to deal with queries where appropriate. Maintain up to date contact lists and distribution groups to facilitate communication across the Network.
- Arrange meetings and appointments for the Research Delivery Manager and other staff, as required. This will involve managing diaries, clarifying arrangements, collecting and collating all supporting paperwork and making travel arrangements.
- Arrange and provide administrative support for meetings, including minute taking, preparing agendas and following up actions, compiling and distributing papers, booking meeting rooms and arranging catering, providing travel directions and acting as the first point of contact for members regarding meeting arrangements and attendance. This may require travel to, and attendance at, meetings across the CRN geographical area.
- Provide support to the CRN: West Midlands team booking venues for training events, maintaining attendance registers, collating training packs and ensuring various materials (presentations, course materials etc.) are available.
- Type correspondence, memos, emails and other documents from written copy or verbal instructions, on behalf of the Research Delivery Manager and other staff, and generate own correspondence as required. Also assisting with processing claims for travel and subsistence expenses and ensuring accurate records are kept.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
1. Act as first point of contact for generic inbox. Redirecting or taking messages and using initiative to deal with queries where appropriate. Maintain up to date contact lists and distribution groups to facilitate communication across the Network.2. Arrange meetings and appointments for the Research Delivery Manager and other staff, as required. This will involve managing diaries, clarifying arrangements, collecting and collating all supporting paperwork and making travel arrangements.3. Arrange and provide administrative support for meetings, including minute taking, preparing agendas and following up actions, compiling and distributing papers, booking meeting rooms and arranging catering, providing travel directions and acting as the first point of contact formembers regarding meeting arrangements and attendance. This may require travel to, and attendance at, meetings across the CRN geographical area.4. Provide support to the CRN: West Midlands team booking venues for training events, maintaining attendance registers, collating training packs and ensuring various materials (presentations, course materials etc.) are available.5. Type correspondence, memos, emails and other documents from written copy or verbal instructions, on behalf of the Research Delivery Manager and other staff, and generate own correspondence as required. Also assisting with processing claims for travel and subsistence expenses and ensuring accurate records are kept.
6. Handle CRN office mail. Sort, distribute and handle incoming mail in a timely and efficientmanner. Ensure that outgoing mail is collected and distributed. Arrange the receipt and delivery of courier mail and parcels whilst working on site.7. Assist the Business, Governance and Administration Manager with the maintenance of robust office systems and procedures, e.g. central filing systems, locking up procedures and fire instructions whilst working on site.8. Assist with Procurement of goods and services for the CRN office and maintain paperwork for these.9. Keep up to date with the developments in the CRN and in the national CRN.10. Any other duties of a similar nature as requested by the management team.
Job description
Job responsibilities
1. Act as first point of contact for generic inbox. Redirecting or taking messages and using initiative to deal with queries where appropriate. Maintain up to date contact lists and distribution groups to facilitate communication across the Network.2. Arrange meetings and appointments for the Research Delivery Manager and other staff, as required. This will involve managing diaries, clarifying arrangements, collecting and collating all supporting paperwork and making travel arrangements.3. Arrange and provide administrative support for meetings, including minute taking, preparing agendas and following up actions, compiling and distributing papers, booking meeting rooms and arranging catering, providing travel directions and acting as the first point of contact formembers regarding meeting arrangements and attendance. This may require travel to, and attendance at, meetings across the CRN geographical area.4. Provide support to the CRN: West Midlands team booking venues for training events, maintaining attendance registers, collating training packs and ensuring various materials (presentations, course materials etc.) are available.5. Type correspondence, memos, emails and other documents from written copy or verbal instructions, on behalf of the Research Delivery Manager and other staff, and generate own correspondence as required. Also assisting with processing claims for travel and subsistence expenses and ensuring accurate records are kept.
6. Handle CRN office mail. Sort, distribute and handle incoming mail in a timely and efficientmanner. Ensure that outgoing mail is collected and distributed. Arrange the receipt and delivery of courier mail and parcels whilst working on site.7. Assist the Business, Governance and Administration Manager with the maintenance of robust office systems and procedures, e.g. central filing systems, locking up procedures and fire instructions whilst working on site.8. Assist with Procurement of goods and services for the CRN office and maintain paperwork for these.9. Keep up to date with the developments in the CRN and in the national CRN.10. Any other duties of a similar nature as requested by the management team.
Person Specification
Qualifications
Essential
- NVQ Business Administration or equivalent qualification/experience
Experience
Essential
- Administration experience
Desirable
Skills
Essential
- Experience of minute taking
Desirable
- Experience of working on and supporting projects
Person Specification
Qualifications
Essential
- NVQ Business Administration or equivalent qualification/experience
Experience
Essential
- Administration experience
Desirable
Skills
Essential
- Experience of minute taking
Desirable
- Experience of working on and supporting projects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
