The Royal Wolverhampton NHS Trust

Children and Young People in Care Team Administrator

Information:

This job is now closed

Job summary

The post holder will be responsible:

  • To work within the Children and Young People in Care Team providing comprehensive, efficient, and confidential administrative support to members of the team in accordance with departmental, trust and national standards, policies and procedures.
  • To process health assessment requests, populate IT systems/databases and respond to queries within a timely manner.
  • The post holder will be expected to use own initiative and able to work unsupervised, plan and manage a range of complex duties, organise own work to meet deadlines and respond professionally to enquiries both internal and external to the organisation.

Main duties of the job

  • To ensure all administrative duties are carried out in line with the local policies and Standard Operating Procedures.
  • To provide comprehensive administrative support including: word processing, dictation, formatting documents, data research, data input, filing, scanning, typing, photocopying, booking rooms, ordering stationary, saving documents as instructed, and ensuring any follow up actions are taken as directed by the Business Support Manager or Nursing Team.
  • To ensure requests for Statutory Health Assessments are triaged, processed, booked, undertaken and quality assured as per local guidance within the timeframe stipulated.

Please see the job description and person specification for full details.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as"Good"by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

225-CORP-5433072

Job locations

The Gem Centre

Neachells Lane

Wednesfield

WV11 3PG


Job description

Job responsibilities

The role includes ensuring all administration duties, including the processing of statutory health assessments is completed within the set timeframes. This role will require comprehensive administration support and the use of working with various IT systems. Due to the nature of this role, excellent communications skills are required to deal regularly with sensitive, often distressing and highly confidential safeguarding information. This may be with staff and stakeholders for example face to face, via telephone and email.

Please see the job description and person specification for full details.

Job description

Job responsibilities

The role includes ensuring all administration duties, including the processing of statutory health assessments is completed within the set timeframes. This role will require comprehensive administration support and the use of working with various IT systems. Due to the nature of this role, excellent communications skills are required to deal regularly with sensitive, often distressing and highly confidential safeguarding information. This may be with staff and stakeholders for example face to face, via telephone and email.

Please see the job description and person specification for full details.

Person Specification

Qualifications

Essential

  • GCSE English & Maths (or equivalent) at grades C or above
  • NVQ Level 3 Business & Administration or equivalent qualification or significant previous proven experience

Desirable

  • Microsoft Office IT Qualification or equivalent

Experience

Essential

  • Clerical/secretarial/administrative experience
  • Good knowledge of Microsoft packages (email, spreadsheets, databases, word and power point)
  • Ability to interpret, evaluate and translate information or data from a variety of sources
Person Specification

Qualifications

Essential

  • GCSE English & Maths (or equivalent) at grades C or above
  • NVQ Level 3 Business & Administration or equivalent qualification or significant previous proven experience

Desirable

  • Microsoft Office IT Qualification or equivalent

Experience

Essential

  • Clerical/secretarial/administrative experience
  • Good knowledge of Microsoft packages (email, spreadsheets, databases, word and power point)
  • Ability to interpret, evaluate and translate information or data from a variety of sources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Gem Centre

Neachells Lane

Wednesfield

WV11 3PG


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

The Gem Centre

Neachells Lane

Wednesfield

WV11 3PG


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager

Lesley Walker

lesley.walker10@nhs.net

01902695163

Details

Date posted

01 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

225-CORP-5433072

Job locations

The Gem Centre

Neachells Lane

Wednesfield

WV11 3PG


Supporting documents

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