The Royal Wolverhampton NHS Trust

Personal Assistant

Information:

This job is now closed

Job summary

To be responsible for providing an effective and efficient administrative and support service to the Cellular Pathology Department. The post holder will be required to work independently and exercise a significant level of initiative in organising the administrative workload of the Department.

Main duties of the job

To work with the Cellular Pathology Management team to ensure the laboratory team are managed appropriately and efficiently, providing an additional level of support to all staff within the department.

To manage and maintain Health Rosters and departmental sickness monitoring.

To assist in the recruitment process within the department.

To provide administrative support with project work.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Details

Date posted

16 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

225-BCPS-5507861

Job locations

New Cross Hospital, Royal Wolverhampton NHS Trust

Wolverhampton Road

Wolverhampton

WV10 0QP


Job description

Job responsibilities

To receive and process all incoming mail to the Department, acting independently on correspondence, and bringing relevant matters to the timely attention of the management team and the Consultants.

To arrange meetings, functions, prepare agendas, type letters and minutes, dispatch documents as appropriate. Checking multiple diaries to organise complex meeting schedules.

To deal professionally with complex, sensitive issues e.g. changes in staff personal circumstances, complaints, disciplinary matters in accordance with Trust procedures.

To be responsible for the implementation of effective communication systems, including undertaking 1:1 meetings and monthly review meetings.

To ensure a high quality service is delivered at all times.

To be responsible for the maintenance of Cellular Pathology personal files and undertake routine administrative personnel procedures.

Assisting the Service Lead in the administration of the recruitment of technical staff in Cellular Pathology which includes all documentation associated with recruitment. Starter/Change/Leaver Forms, Letters and Contracts.

Monitoring of Cellular Pathology staff holidays and sickness absence data.

To co-ordinate, organise and maintain records of achievement of mandatory training for the whole department.

To assist the Management team in maintaining up to date job descriptions and staff employment.

To assist the Management team in the induction of all new staff.

To carry out return to work interviews and Health & Well-being reviews, ensuring they are documented correctly and complete appropriate escalation to the Operational Managers.

To produce accurate and high quality type written material, individual reports and maintain the departmental sickness proforma for weekly and monthly submission.

Plan, prioritise and organise daily work activities.

To be aware of and understand the application of relevant Health & Safety regulations and guidelines.

Provide a comprehensive and proactive personal assistant service to the laboratory management team.

Job description

Job responsibilities

To receive and process all incoming mail to the Department, acting independently on correspondence, and bringing relevant matters to the timely attention of the management team and the Consultants.

To arrange meetings, functions, prepare agendas, type letters and minutes, dispatch documents as appropriate. Checking multiple diaries to organise complex meeting schedules.

To deal professionally with complex, sensitive issues e.g. changes in staff personal circumstances, complaints, disciplinary matters in accordance with Trust procedures.

To be responsible for the implementation of effective communication systems, including undertaking 1:1 meetings and monthly review meetings.

To ensure a high quality service is delivered at all times.

To be responsible for the maintenance of Cellular Pathology personal files and undertake routine administrative personnel procedures.

Assisting the Service Lead in the administration of the recruitment of technical staff in Cellular Pathology which includes all documentation associated with recruitment. Starter/Change/Leaver Forms, Letters and Contracts.

Monitoring of Cellular Pathology staff holidays and sickness absence data.

To co-ordinate, organise and maintain records of achievement of mandatory training for the whole department.

To assist the Management team in maintaining up to date job descriptions and staff employment.

To assist the Management team in the induction of all new staff.

To carry out return to work interviews and Health & Well-being reviews, ensuring they are documented correctly and complete appropriate escalation to the Operational Managers.

To produce accurate and high quality type written material, individual reports and maintain the departmental sickness proforma for weekly and monthly submission.

Plan, prioritise and organise daily work activities.

To be aware of and understand the application of relevant Health & Safety regulations and guidelines.

Provide a comprehensive and proactive personal assistant service to the laboratory management team.

Person Specification

Essential

Essential

  • Experience of people management

Desirable

Desirable

  • HR training or qualifications preferable

Essential

Essential

  • Practical knowledge of managing staff attendance and well being

Desirable

Desirable

  • Skills in conflict management and diplomacy
Person Specification

Essential

Essential

  • Experience of people management

Desirable

Desirable

  • HR training or qualifications preferable

Essential

Essential

  • Practical knowledge of managing staff attendance and well being

Desirable

Desirable

  • Skills in conflict management and diplomacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital, Royal Wolverhampton NHS Trust

Wolverhampton Road

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Royal Wolverhampton NHS Trust

Address

New Cross Hospital, Royal Wolverhampton NHS Trust

Wolverhampton Road

Wolverhampton

WV10 0QP


Employer's website

https://www.royalwolverhampton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Technical Services Manager

Simon Kingscott

simon.kingscott@nhs.net

01902307999

Details

Date posted

16 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

225-BCPS-5507861

Job locations

New Cross Hospital, Royal Wolverhampton NHS Trust

Wolverhampton Road

Wolverhampton

WV10 0QP


Supporting documents

Privacy notice

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