The Royal Wolverhampton NHS Trust

Transformation Programme Manager

This job is now closed

Job summary

The Transformation Programme Manager is responsible for supporting Adult Community and Primary Care Services at The Royal Wolverhampton NHS Trust (RWT) totransform care through identifying new service developments and opportunities, leading competitive processes and internal business cases, building and forming partnerships, improving current service provision and developing innovative approaches to service delivery.

This is a great opportunity for someone who has an extensive understanding of transformation and delivery of strategic programmes and projects developed either within the NHS, elsewhere in the Public Sector or from the Commercial sector, including consulting. This role requires an individual with the ability to manage integrated programmes of work, working closely with Divisional, Clinical and Operational leads in transforming care. You will need to deliver work at pace, be prepared to work to challenging deadlines and be able to prioritize well, juggling multiple competing priorities at any given time.

The post holder will need to have experience and understanding of working as a Senior Strategy or Clinical/Programme Manager in the health and/or social care field, with strong communications skills, excellent bid writing and business case skills, analytical capabilities, planning and programme management skills to successfully lead on projects from concept through to implementation. Experience of clinical/service modelling and re-design would be desirable.

Main duties of the job

The post holder will be responsible for the delivery of a complex and significant multi service programme to deliver a transformed Adult Community and Primary Care Services with associated clinical services and clinical care pathways design and implementation. This role is responsible for projects from concept through to mobilisation working with colleagues at all levels, facilitating collaboration, including senior clinicians, executive leads, teams and service users. The post holder will support service leads to develop new clinical models of care, look at service improvement and improved ways of working to better meet service user needs.

The role will include building a network of stakeholders across health and social care, keeping up to date with innovation and best practice and leading on service initiatives and priorities.

About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted

20 July 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

225-DIV3-5329571

Job locations

Warstones Health Centre

Wolverhampton

WV4 4PS

Job description

Job responsibilities

The delivery of a complex and significant multi service programme to deliver a transformed Adult Community and Primary Care Services with associated clinical services and clinical care pathways design and implementation.

The delivery of a transformation programme to deliver future models of care according to defined outcomes and timescales. The remit will include developing the key infrastructure and design of Adult Community and Primary Care Services for the Royal Wolverhampton NHS Trust to become an integrated provider of Primary, Secondary and Community care.

The delivery of clinical care pathways that are safe, effective and efficient and are supported by partners and stakeholders, the post-holder will be the lead for the design and implementation of Adult Community and Primary Care Services and will work closely with the Group Manager and Deputy COO to ensure alignment and sustainability of short and medium developments and to catalyse citywide pathways into business as usual.

The programme management role will include the development of all appropriate project documentation including business cases and project plans and will involve working with Clinicians, Staff, Executive leads, external consultancy and Health Professionals to support service transformation of Adult Community and Primary Care Services and in achieving the Royal Wolverhamptons transformational agenda and implementation of its core strategy.

The post holder will line manage programme staff and work across organisations to influence and manage assigned resources to ensure that delegated projects are successfully deployed to time, budget and quality constraints, including the following:

Clinical Redesign/Care co-ordination

Staff engagement and involvement

Informatics/Analytics

Finance and Contracting

Workforce redesign

Stakeholder Relationships

Patient Engagement

Provide leadership for existing and future development of Adult Community and Primary Care transformation from a business perspective for the Royal Wolverhampton NHS Trust to become and integrated provider of Primary, Secondary and Community Care.

In providing support and direction between senior managers and staff across multiple services, the post holder will:

Communicate complex information where persuasive and negotiating skills are required e.g., at senior management meetings/presentations where there may be barriers to understanding business processes and modernisation requirements.

Convene and chair multi-agency / multi-disciplinary stakeholder meetings.

Make judgements involving highly complex facts and circumstances which require a high level of analysis and judgement including clinical analysis and judgement.

Manage overall budget spend in relation to the Adult Community and Primary Care Services Transformation Programme.

Support and develop the clinical and workforce service model of the Trusts redesigned Community Services.

Work closely with the other Divisional Department Heads for matrix management of staff across projects and work streams including influencing others without direct line-management authority.

Work in partnership with other stakeholders and partner leaders such as GPs, Heads of Service in Secondary Care services.

Work to support Deputy COO and deputise for the post-holder as appropriate and work closely with: staff at all levels (including Executive Directors) across the health economy, including regionally and nationally (through NHS Improvement and NHS England)

Work autonomously, guided by national policy and regulations but able to interpret these and implement the programme based on up to date guidance.

In providing professional programme management for transformational change, the post holder will:

Provide programme management skills and expertise. Create regular weekly reports and associated documentation and to manage and maintain project information systems.

Develop Proposals, Business Cases, Project Briefs, PIDs, Project Plans and reporting structures to support projects in accordance with the PRINCE2 Project Management methodology.

Provide analyses, interpretation and resolution of highly complex clinical care pathways where there is no precedent and where other leading opinions may conflict.

Manage any delegated budgets / resources that are assigned to projects to ensure projects are delivered to cost, quality and time. This involves co-ordination of staff and work streams to deliver the objectives of several projects across various sites.

Implement local and national initiatives ensuring delivery schedules map to organisational business requirements. Responsible for issuing programmes of work and work packages, monitoring progress and performance and when required re-allocating the work for other areas of activity. Responsible for staff to ensure that delivery of work activity is met against agreed timescales.

Link in with other initiatives and communicate highly complex and contentious sensitive information about change and performance, and present to large groups of people on a regular basis.

Ability to analyse project plans and resolve failures to meet programme standards.

Implement and develop policies, procedures and protocols across the entire integrated care organisation and propose changes that maintain best practice and adhere to national policies.

Responsible for proposing and implementing service changes which impact beyond own area. Actively promote the culture of continuous improvement and service efficiency.