Job summary
We are looking for a Pharmacy Technician to ensure the timely and efficient delivery of requests for pharmaceutical products across the Trust by the dispensing and issuing of prescriptions, signed orders and controlled drugs orders.
The job holder will also be expected to give accurate and direct counselling and advice to patients and clinical staff on pharmaceutical products on a daily basis, and supervisestudent pharmacy technicians, pharmacy support workers, trainees and clerical staff in theirday-to-day tasks.
Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.
* Pay banding subject to Agenda for Change evaluation *
Main duties of the job
Provide comprehensive technical support to all members of the department in the provision of a dispensary service.
Provide a high level of input into the provision of a clinical pharmacy service to wards and departments.
Concentrating for long periods of time with frequent interruption to deal with other dispensary issues as they occur.
Giving accurate and direct counselling and advice to patients and clinical staff on pharmaceutical products on a daily basis.
Liaising with pharmacists and technical staff to ensure a proficient and comprehensive medicines management service to patients and staff.
Complying with all Trust and departmental policies and standard operating procedures on a daily basis
Participating by agreement in departmental rotas for Bank Holiday working
Undertaking such duties as may be required to maintain a safe and effective pharmacy service.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job description
Job responsibilities
Maintaining a satisfactory awareness of current national pharmacy technical issues.
Ensure that all services delivered by the Pharmacy accord with clinical governance criteria in relation to aspects such as risk management, adherence to the Duthie report and concordance with appropriate Trust policies and guidelines.
Advising medical and nursing staff on drug use and encouraging compliance with the Trust Formulary at all times in order to foster rational and economic prescribing.
Participating in audits associated with drug risk issues reported by medical, nursing and pharmacy staff.
Providing a visiting technical service at remote sites according to the appropriate Service Level Agreements held with the Pharmacy department.
Observe and have due regard to the General Pharmaceutical Council Standards for conduct, ethics and performance, where this is relevant to registered Pharmacy Technicians
Suggesting and implementing improvements to services exercising professional responsibility, including lifelong learning within an open no blame culture.
Be actively involved in providing a high quality dispensing service to the trust using specialised knowledge and skills gained through training and practical experience, using such skills, experience and knowledge to act as a role model to trainee technicians and Pharmacy Support Workers within the Department.
Receive prescriptions and validate for compliance with local and legal requirements.
Use knowledge and experience to accurately dispense a variety of pharmaceutical products including cytotoxic medicines, unlicensed products, intravenous injections and inflammable liquids by packaging and labelling items, issuing on the pharmacy computer system and completing relevant computer and written records.
Accurately calculating quantities of medicines to be dispensed to patients
Providing pharmaceutical advice using specialist knowledge gained through training and using reference sources such as the internet, reference books and pharmaceutical journals to provide up-to-date medicines information to patients and clinical staff referring to a pharmacist where necessary
Using knowledge and experience to answer urgent queries in person and on the telephone often causing interruption when concentrating on accurately dispensing
Participating in all aspects of dispensary cover according to the needs of the service
Communicating face-to-face, by telephone and e-mail with patients and clinical staff
Advising and counselling patients on the use of their medicines, side effects, dosage and further supplies including dealing with confused, partially sighted, hard of hearing, agitated and aggressive patients
Calculating and receiving payment by cash, cheque or card of prescription charges or obtaining and validating proof of exemption
Calculating the cost of private prescription charges using the pharmacy computer system for payment of private prescriptions. Providing information for the Finance department to generate invoices for outstanding charges
Updating patient information and dispensing records on the pharmacy computer system. Completing written and computer records of dispensing
Issuing high cost drugs in accordance with local policies under the supervision of a Pharmacist and with financial approval
Retrieving filed prescriptions to provide prescribing information to GPs and clinical staff.
Job description
Job responsibilities
Maintaining a satisfactory awareness of current national pharmacy technical issues.
Ensure that all services delivered by the Pharmacy accord with clinical governance criteria in relation to aspects such as risk management, adherence to the Duthie report and concordance with appropriate Trust policies and guidelines.
Advising medical and nursing staff on drug use and encouraging compliance with the Trust Formulary at all times in order to foster rational and economic prescribing.
Participating in audits associated with drug risk issues reported by medical, nursing and pharmacy staff.
Providing a visiting technical service at remote sites according to the appropriate Service Level Agreements held with the Pharmacy department.
Observe and have due regard to the General Pharmaceutical Council Standards for conduct, ethics and performance, where this is relevant to registered Pharmacy Technicians
Suggesting and implementing improvements to services exercising professional responsibility, including lifelong learning within an open no blame culture.
Be actively involved in providing a high quality dispensing service to the trust using specialised knowledge and skills gained through training and practical experience, using such skills, experience and knowledge to act as a role model to trainee technicians and Pharmacy Support Workers within the Department.
Receive prescriptions and validate for compliance with local and legal requirements.
Use knowledge and experience to accurately dispense a variety of pharmaceutical products including cytotoxic medicines, unlicensed products, intravenous injections and inflammable liquids by packaging and labelling items, issuing on the pharmacy computer system and completing relevant computer and written records.
Accurately calculating quantities of medicines to be dispensed to patients
Providing pharmaceutical advice using specialist knowledge gained through training and using reference sources such as the internet, reference books and pharmaceutical journals to provide up-to-date medicines information to patients and clinical staff referring to a pharmacist where necessary
Using knowledge and experience to answer urgent queries in person and on the telephone often causing interruption when concentrating on accurately dispensing
Participating in all aspects of dispensary cover according to the needs of the service
Communicating face-to-face, by telephone and e-mail with patients and clinical staff
Advising and counselling patients on the use of their medicines, side effects, dosage and further supplies including dealing with confused, partially sighted, hard of hearing, agitated and aggressive patients
Calculating and receiving payment by cash, cheque or card of prescription charges or obtaining and validating proof of exemption
Calculating the cost of private prescription charges using the pharmacy computer system for payment of private prescriptions. Providing information for the Finance department to generate invoices for outstanding charges
Updating patient information and dispensing records on the pharmacy computer system. Completing written and computer records of dispensing
Issuing high cost drugs in accordance with local policies under the supervision of a Pharmacist and with financial approval
Retrieving filed prescriptions to provide prescribing information to GPs and clinical staff.
Person Specification
Qualifications
Essential
- BTEC Level 3 Diploma in Pharmaceutical Science and Level 3 NVQ Diploma in Pharmacy Service Skills or equivalent as defined by the General Pharmaceutical Council
- Professional Registration with the GPhC
- Dispensing Accuracy Accreditation
Experience
Essential
- Experience in medicines management
- Experience of working in hospital or community pharmacy
- Understanding of pharmacy related computer systems
- Understanding of dispensing, stock control and supply systems and processes
Skills and Competencies
Essential
- Able to identify customer needs and deliver services to the required level
- Demonstrates ability to prioritise and organise daily tasks using own initiative
- Demonstrates suitable interpersonal skills to work with other healthcare professionals and meet patient need
Knowledge (including specialist or technical knowledge required)
Essential
- Able to communicate complex information at an appropriate level verbally, written and electronically as required
- Knowledge of drugs, side effects & where to find further information
- Knowledge of safe and secure handling of medicines requirements
Person Specification
Qualifications
Essential
- BTEC Level 3 Diploma in Pharmaceutical Science and Level 3 NVQ Diploma in Pharmacy Service Skills or equivalent as defined by the General Pharmaceutical Council
- Professional Registration with the GPhC
- Dispensing Accuracy Accreditation
Experience
Essential
- Experience in medicines management
- Experience of working in hospital or community pharmacy
- Understanding of pharmacy related computer systems
- Understanding of dispensing, stock control and supply systems and processes
Skills and Competencies
Essential
- Able to identify customer needs and deliver services to the required level
- Demonstrates ability to prioritise and organise daily tasks using own initiative
- Demonstrates suitable interpersonal skills to work with other healthcare professionals and meet patient need
Knowledge (including specialist or technical knowledge required)
Essential
- Able to communicate complex information at an appropriate level verbally, written and electronically as required
- Knowledge of drugs, side effects & where to find further information
- Knowledge of safe and secure handling of medicines requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Address
The Robert Jones and Agnes Hunt Orthopaedic NHS Foundation Trust
Gobowen
Oswestry
SY10 7AG
Employer's website
https://www.rjah.nhs.uk/ (Opens in a new tab)
