Job summary
This vacancy is open ONLY to employees of The RJAH Orthopaedic Hospital NHS FT, Shrewsbury & Telford NHS Trust, Shropshire Community NHS Trust and Shropshire Telford and Wrekin ICB. Applications from candidates NOT working in these organisations will not be accepted and will not be shortlisted.
** Pay Banding subject to agenda for change evaluation **
We are seeking to a recruit an efficient Spinal Disorders Administrator into the Spinal Service.
The post holder will be responsible for ensuring the Spinal Disorders Unit manages itself with respect to compliance with the British Spinal Registry (BSR) Database, as well as for the coordination of the Spinal Disorders Multidisciplinary Team (MDT). This will ensure all relevant patients are discussed and planned for and that resulting records are produced in a timely and accurate fashion.
Main duties of the job
To ensure compliance across the unit in terms of Harms reviews, including liaising with colleagues across various teams to ensure action is taken wherever necessary. To provide general administrative support to clinical and operational colleagues.
Solely responsible for collection, management and coordination of data to be entered into the British Spinal Registry (BSR) database.
Liaising both verbally and in writing with patients and clinical colleagues to ensure data is captured accurately about Spinal Disorders Surgery outcomes within the Trust.
Maintaining high levels of concentration to ensure accurate input and delivery of this information, working to tight timescales, at times with interruptions.Responsible for meeting all RSN reporting deadlines for the BSR and responding to all data queries to both internal and external parties in writing and verbally.Following policy and procedure as regards data collection, and proposing improvements to processes where necessary.MDT
Responsible for ensuring that all patients being listed for surgery in the short term are captured ahead of the Spinal MDT.Ensuring that all listed patients are discussed at the Multi-Disciplinary Team Meeting and ensure that consultants are aware where necessary to discuss cases in other forums. Responsible for clear and accurate minuting of patient outcomes post-MDT and for ensuring electronic records are held.
About us
The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.
Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.
Job description
Job responsibilities
Solely responsible for collection, management and coordination of data to be entered into the British Spinal Registry (BSR) database.
Liaising both verbally and in writing with patients and clinical colleagues to ensure data is captured accurately about Spinal Disorders Surgery outcomes within the Trust.
Maintaining high levels of concentration to ensure accurate input and delivery of this information, working to tight timescales, at times with interruptions.Responsible for meeting all RSN reporting deadlines for the BSR and responding to all data queries to both internal and external parties in writing and verbally.Following policy and procedure as regards data collection, and proposing improvements to processes where necessary.
Harms Reviews
Processing and expediting appointments for patients who have been reviewed as part of the Harms review process.
Liaising with the Harms Review Coordinator and with colleagues in other departments (Secretarial, Access Team) to ensure patient have required levels of follow up as determined by the Harms Review Coordinator and operational colleagues.
Ad Hoc
Ensuring all patients with a diagnosis of scoliosis and kyphosis are tracked by the clinical team and appropriate measures put in place to ensure timely and appropriate care, discussion and forward planning.
Providing regular reports as required by clinical colleagues to support RSN and Cancer Board.
Acting as a point of patient contact for Spinal Data enquiries relating to the Tumour service and the BSR.
Frequent patient communication.
Taking and transcribing accurate and comprehensive minutes for the Spinal Directorate meetings, for circulation at Board level.
Administrative support to Clinical and operational colleagues as required.Liaising with relevant departments to resolve IT issues in a timely manner.
Maintaining and ordering office supplies for the department as required.
Frequent sitting in a desk based role and frequent VDU use.
Job description
Job responsibilities
Solely responsible for collection, management and coordination of data to be entered into the British Spinal Registry (BSR) database.
Liaising both verbally and in writing with patients and clinical colleagues to ensure data is captured accurately about Spinal Disorders Surgery outcomes within the Trust.
Maintaining high levels of concentration to ensure accurate input and delivery of this information, working to tight timescales, at times with interruptions.Responsible for meeting all RSN reporting deadlines for the BSR and responding to all data queries to both internal and external parties in writing and verbally.Following policy and procedure as regards data collection, and proposing improvements to processes where necessary.
Harms Reviews
Processing and expediting appointments for patients who have been reviewed as part of the Harms review process.
Liaising with the Harms Review Coordinator and with colleagues in other departments (Secretarial, Access Team) to ensure patient have required levels of follow up as determined by the Harms Review Coordinator and operational colleagues.
Ad Hoc
Ensuring all patients with a diagnosis of scoliosis and kyphosis are tracked by the clinical team and appropriate measures put in place to ensure timely and appropriate care, discussion and forward planning.
Providing regular reports as required by clinical colleagues to support RSN and Cancer Board.
Acting as a point of patient contact for Spinal Data enquiries relating to the Tumour service and the BSR.
Frequent patient communication.
Taking and transcribing accurate and comprehensive minutes for the Spinal Directorate meetings, for circulation at Board level.
Administrative support to Clinical and operational colleagues as required.Liaising with relevant departments to resolve IT issues in a timely manner.
Maintaining and ordering office supplies for the department as required.
Frequent sitting in a desk based role and frequent VDU use.
Person Specification
Qualifications /Training
Essential
- Education to GCSE level or equivalent as a minimum.
- Business and Administration NVQ Level 3-4 or similar, or equivalent demonstrable knowledge and experience.
Knowledge and Experience
Essential
- Recent customer service experience
- Administration experience of working in a busy office environment
- To understand Cancer Waiting Time Standards or have the ability to learn them
Desirable
- Working in a healthcare setting with a customer service / patient facing role
Skills and Competencies
Essential
- Excellent Communication skills and interpersonal skills (written and oral)
- Ability to work on own initiative
- Ability to prioritise work within own scope of practice
- Ability to manage busy workload where accuracy and attention to detail is essential
- Able to work within a multidisciplinary team.
Desirable
- Able to generate reports and extract information from databases.
Personal Qualities
Essential
- To exemplify the Trust Values
Person Specification
Qualifications /Training
Essential
- Education to GCSE level or equivalent as a minimum.
- Business and Administration NVQ Level 3-4 or similar, or equivalent demonstrable knowledge and experience.
Knowledge and Experience
Essential
- Recent customer service experience
- Administration experience of working in a busy office environment
- To understand Cancer Waiting Time Standards or have the ability to learn them
Desirable
- Working in a healthcare setting with a customer service / patient facing role
Skills and Competencies
Essential
- Excellent Communication skills and interpersonal skills (written and oral)
- Ability to work on own initiative
- Ability to prioritise work within own scope of practice
- Ability to manage busy workload where accuracy and attention to detail is essential
- Able to work within a multidisciplinary team.
Desirable
- Able to generate reports and extract information from databases.
Personal Qualities
Essential
- To exemplify the Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
