The Shrewsbury and Telford Hospital NHS Trust

Facilities Assistant - Catering

The closing date is 01 May 2026

Job summary

Would you like to be part of a vital team ensuring high standards of catering are achieved for our patients, visitors, and staff? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?

We have available: -

- x1, Part time, 24 hours per week position, 12 month Fixed Term/ Secondment Opportunity (covering Maternity Leave)

Our facilities Catering Team play an essential role within the trust, responsible for catering at ward level and commercial outlets across both our hospital sites.

We are recruiting Facilities Assistants at The Princess Royal Hospital in Telford and looking for individuals who share our passion and drive to ensure that our patients receive a quality meal service.

We have flexible hours vacancy opportunities and would be happy to discuss hours and shift patterns with successful candidates.

Main duties of the job

Help prepare and serve food to patients, staff and visitors in the hospital.
Responsible for complying with good hygieneand health & safety practices within the departmentin accordance with standing operating procedures and current food safetyand health & safety legislation.
Use equipment like dishwashers, food trolleys (Burlodge Trolleys) and coffee machines safely and correctly.
Work with other team members and ward staff to ensure patient meals are served within the protected mealtime schedule on time.
Talk politely with patients, staff and visitors and help with any questions or problems.
To comply with appropriate HACCP food safety documentation including taking and recording food temperatures at ward level or in retail outlets for the departments HACCP food safety management system and take corrective actionwhere necessary.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Date posted

17 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum/ pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

223-CFA-301

Job locations

The Princess Royal Hospital, Telford

Apley

Telford

TF2 9AE

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack

Person Specification

Education and Qualifications

Essential

Level 2 award in food safety or equivalent
Evidence of a commitment to continuous development

Desirable

Level 3 in Food Safety

Experience

Essential

Proven ability to work on own initiative
Proven ability to manage own workload and prioritise when there are competing priorities
Evidence of experience of working and contributing in a team
Evidence of ability to work under pressure

Desirable

Relevant experience of working in a catering environment, however full training will be given as part of an induction plan lasting at least a few weeks

Skills and Knowledge

Essential

Evidence of good literacy skills and the ability to understand instructions, guidance, policies and procedures
Evidence of delivering a high level of customer service

Desirable

Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
Proven ability to communicate with a wide range of internal and external stakeholders including; patients, staff-members, visitors, suppliers & environmental health

Person Specification

Education and Qualifications

Essential

Level 2 award in food safety or equivalent
Evidence of a commitment to continuous development

Desirable

Level 3 in Food Safety

Experience

Essential

Proven ability to work on own initiative
Proven ability to manage own workload and prioritise when there are competing priorities
Evidence of experience of working and contributing in a team
Evidence of ability to work under pressure

Desirable

Relevant experience of working in a catering environment, however full training will be given as part of an induction plan lasting at least a few weeks

Skills and Knowledge

Essential

Evidence of good literacy skills and the ability to understand instructions, guidance, policies and procedures
Evidence of delivering a high level of customer service

Desirable

Knowledge of food safety systems, HACCP, COSHH and dealing with Allergens
Proven ability to communicate with a wide range of internal and external stakeholders including; patients, staff-members, visitors, suppliers & environmental health

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Apley

Telford

TF2 9AE

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Apley

Telford

TF2 9AE

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)