Patient Flow Co-ordinator
The closing date is 30 April 2026
Job summary
We invite you to join us at the Emergency Department at The Princess Royal Hospital, Telford as a Patient Flow Coordinator.
The post holder will be a member of the Emergency Department Team working directly with the ED Nurse Coordinator supporting the management of all attendances, admissions and discharges for Emergency Department patients by facilitating an efficient, effective and timely management of patient's diagnostics, decisions and utilisation of beds and resources.
Main duties of the job
We are looking for candidates that thrive in a fast paced work environment providing a high quality service resulting in an improved patient experience working alongside a multidisciplinary team.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Hospital Transformation Programme (HTP)
Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.
We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.
View full details of HTP
Details
Date posted
16 April 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum/pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
223-PFC-305
Job locations
The Princess Royal Hospital, Telford
Apley castle
Telford
TF1 6TF
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Princess Royal Hospital, Telford
Apley castle
Telford
TF1 6TF
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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