Ward Clerk/Receptionist Elective Hub
The closing date is 16 April 2026
Job summary
An exciting and unique opportunity has arisen to join us in the new Elective Hub at The Princess Royal Hospital, Telford. This brand new purpose built Elective Hub opened on the 10th June this year and we are looking to expand our team to help this new area. You will be part of a small team of ward clerk and reception staff working to help with the patient journey through the Elective Hub.
The successful applicant will find this role challenging, exciting and rewarding. We wish you every success with your application and look forward to welcoming you to our team.
Main duties of the job
The successful applicant will need to have experience in dealing with the general public, they will have good IT skills and remain calm under pressure in this challenging role. You will be required to be flexible within the contracted hours. You will also provide cover for annual leave and sickness. Full training will be provided for all candidates.
Duties will include;
- Welcome new patients into the Elective Hub, checking particulars on their records and ensuring notes are in order. Ensure identity bracelets available for nursing staff. Compile sets of required blank documentation for elective patients.
- Answer the telephone, responding to questions or requests as appropriate.
- Request and collect (or deliver when requested) notes from various departments.
- Order transport for patients as requested by nursing staff, competing appropriate paperwork.
- Ensure records are sent from the unit correctly compiled and completed following patient discharge.
- Ensure demographics of admitted, transferred and discharged patients are updated electronically and manually. Ensure that CareFlow demographics accurately reflect the units bed state.
- Working with the MDT to ensure the smooth running of the Elective Hub, maintaining high standards at all times, communicating effectively with work colleagues, ensuring health and safety and cleaning standards of your designated area are kept to high standard.
About us
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families.
The Shrewsbury and Telford Hospital NHS Trust can offer you great career prospects and a fantastic work-life balance. Situated in one of the most attractive parts of the country with dramatic countryside and bustling towns we have state of the art facilities, helpful friendly teams and excellent professional development opportunities.
Details
Date posted
02 April 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum / pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
223-WCR-251-A
Job locations
The Princess Royal Hospital
Apley Castle
Telford
TF1 6TF
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Princess Royal Hospital
Apley Castle
Telford
TF1 6TF
Employer's website
http://www.sath.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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