The Shrewsbury and Telford Hospital NHS Trust

Healthcare Assistant - Head and Neck

The closing date is 08 April 2026

Job summary

We are looking for an enthusiastic and motivated individual to join our busy dynamic nursing team within the Head and Neck ward at The Princess Royal Hospital, Telford.

This is a demanding role which requires commitment and a positive approach to change. You will contribute to the high standard of care which is provided to our patients on this ward and maintain high quality standards throughout as you will be expected to participate in direct care to patients. We offer a period of induction and a strong commitment to training and development. You must have a willingness to contribute to the development of the team as well as your own professional growth.

The successful applicant will possess GCSE Maths and English grades 3-1 (D-G) or Functional Skills Level 1 (or equivalent).

*Please note this position is not eligible for sponsorship*

Main duties of the job

Providing direct patient care, supporting the ward in all aspects of the day to day running such as cleanliness, nutritional support to patients, stock control and maintaining the health and safety of the area.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

223-HNA-274

Job locations

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

  • GCSE Maths and English grades 3-1 (D-G) or Functional Skills Level 1 (or equivalent)

Desirable

  • GCSE in Maths and English grades 9-4 (A-C) or Functional Skills Level 1 or higher
  • NVQ 2/3 in Health related subject

Knowledge and experience

Essential

  • Can demonstrate an understanding of what is required within the role of a Healthcare Assistant in the care setting
  • Can describe the Trust Values and demonstrate how they put these into practice within their caring role

Desirable

  • Previous hospital experience
Person Specification

Qualifications

Essential

  • GCSE Maths and English grades 3-1 (D-G) or Functional Skills Level 1 (or equivalent)

Desirable

  • GCSE in Maths and English grades 9-4 (A-C) or Functional Skills Level 1 or higher
  • NVQ 2/3 in Health related subject

Knowledge and experience

Essential

  • Can demonstrate an understanding of what is required within the role of a Healthcare Assistant in the care setting
  • Can describe the Trust Values and demonstrate how they put these into practice within their caring role

Desirable

  • Previous hospital experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Lucy Roberts

lucy.roberts47@nhs.net

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

223-HNA-274

Job locations

Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Supporting documents

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