Job summary
An exciting opportunity has arisen for enthusiastic and motivated Band 2 Housekeeper to join The Telford Elective Surgery Hub at The Princess Royal Hospital.
TESH is located on the first floor and is a purpose -built unit accommodating patients having planned surgical procedure.
The unit opens Monday to Friday 07.00 - 10pm. Shifts are 08.00 - 18.00hrs and we are looking for 2 positions for Housekeepers to work flexibly to cover a 5-day service.
Our team collaborates across various surgical specialties including General Surgery, Gynaecology, Urology, Orthopaedics, Vascular, Colorectal, Ophthalmology, Dental, Head & Neck, and Breast Surgery.
This is a fast-paced environment care for many patients each day and the role of the Housekeeper will be to ensure that all consumables are ordered, stored and available for all staff within all areas of the unit. The role will require the individual to support with patient refreshments and assisting staff with cleaning the patient's environment. The role requires the individual to be competent with computers, ordering processes and some administrative duties.
The successful candidate will possess excellent communication, organisation and teamwork skills and demonstrate a commitment to enhancing patient experiences. We seek individuals who are compassionate, and capable of delivering high-quality, patient-centred care within a challenging environment.
Main duties of the job
To be responsible for ensuring adequate stocks of consumables are maintained to meet service requirements and that all equipment within the department is clean and in good working order.To assist in the transfer of patients and equipment.The post holder will provide non-clinical support to the unit team carrying out tasks assigned to the individual under the supervision of Registered Nurses.The essence of the role is to assist in maintaining as safe and clean working environment for patients and staff, to support the nutritional needs of patients by supporting the ordering and delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the ward environment.
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
Job description
Job responsibilities
Responsibility for cleanliness and appropriate storage of all equipment and furnishings and keeping them in a good state of repair.To provide support to Ward staff in maintaining a clean environment. Particularly in the event of an acute problem in the absence of a Cleanliness Technician.To maintain linen levels, ensuring adequate supply is available, tidy and ready for use.To maintain cleanliness and appropriate storage of all equipment and furnishings with in the Ward area.To ensure that the ward kitchen and kitchenette area of the ward is kept clean, tidy and stocked and that fridge temperatures are monitored daily. Responsibility to return completed forms to Food Hygienist monthly.Assisting in the ordering of patients meals as directed by nursing staff, and assist nursing staff in the giving out of patient meals, drinks and supplements and prepare allowed foods, such as canned soup etc.Be holder of Food Handling Certificate or be prepared to attend the course.The post holder has the responsibility to ensure that meals/beverages are given out to patients within fixed time frame and ad hoc as the need arises i.e. fetch meal from main kitchen for theatre cases.Supply support in non clinical duties in relation to patient needs.To maintain medical and surgical supplies, dry goods etc, to pre determined levels and location throughout the ward area, putting away as necessary.Responsibility to feedback information from Finance meeting ensuring cost effectiveness of Centralising Stores.To ensure that all equipment and supplies are within use by date and used within date order.Maintain register of Ward 24 equipment, and trace items on loan, and return loaned items.To report any difficulties encountered to Nursing Staff when distributing or collecting meal trays, beverages for patients (e.g. meal not eaten). Including meals not eaten.Attend User Group meetings and report back to Ward Sister.
Job description
Job responsibilities
Responsibility for cleanliness and appropriate storage of all equipment and furnishings and keeping them in a good state of repair.To provide support to Ward staff in maintaining a clean environment. Particularly in the event of an acute problem in the absence of a Cleanliness Technician.To maintain linen levels, ensuring adequate supply is available, tidy and ready for use.To maintain cleanliness and appropriate storage of all equipment and furnishings with in the Ward area.To ensure that the ward kitchen and kitchenette area of the ward is kept clean, tidy and stocked and that fridge temperatures are monitored daily. Responsibility to return completed forms to Food Hygienist monthly.Assisting in the ordering of patients meals as directed by nursing staff, and assist nursing staff in the giving out of patient meals, drinks and supplements and prepare allowed foods, such as canned soup etc.Be holder of Food Handling Certificate or be prepared to attend the course.The post holder has the responsibility to ensure that meals/beverages are given out to patients within fixed time frame and ad hoc as the need arises i.e. fetch meal from main kitchen for theatre cases.Supply support in non clinical duties in relation to patient needs.To maintain medical and surgical supplies, dry goods etc, to pre determined levels and location throughout the ward area, putting away as necessary.Responsibility to feedback information from Finance meeting ensuring cost effectiveness of Centralising Stores.To ensure that all equipment and supplies are within use by date and used within date order.Maintain register of Ward 24 equipment, and trace items on loan, and return loaned items.To report any difficulties encountered to Nursing Staff when distributing or collecting meal trays, beverages for patients (e.g. meal not eaten). Including meals not eaten.Attend User Group meetings and report back to Ward Sister.
Person Specification
Qualifications and Experience
Essential
- Qualifications o Worked to an educational standard that demonstrates an understanding of literacy and o numeracy (GCSE grades 9-4 or equivalent
Desirable
- Experience o Previous experience in service industry. o Computer skills o Experience in NHS work o To have a basic knowledge of a hospital environment and infection control o Knowledge of Oracle ordering system
Qualification, Experience, Knowledge and Skill
Essential
- Qualifications o Worked to an educational standard that demonstrates an understanding of literacy and o numeracy (GCSE grades 9-4 or equivalent)
- Experience o Previous experience in service industry. o Computer skills o Experience in NHS work o To have a basic knowledge of a hospital environment and infection control o Knowledge of Oracle ordering system
Desirable
- Knowledge and skills o Ability to communicate effectively - face to face /telephone, non verbal and written communication skills o Able to work independently and within a multidisciplinary team. o Ability to work effectively under pressure. o Awareness of the need to respond flexibly to the changing needs of the service. o Able to handle light loads e.g. stock deliveries. o Assist in the transfer of patients and equipment. o Ability to use a computer
- Other o Attendance to mandatory training as designated by Trust policy.
Person Specification
Qualifications and Experience
Essential
- Qualifications o Worked to an educational standard that demonstrates an understanding of literacy and o numeracy (GCSE grades 9-4 or equivalent
Desirable
- Experience o Previous experience in service industry. o Computer skills o Experience in NHS work o To have a basic knowledge of a hospital environment and infection control o Knowledge of Oracle ordering system
Qualification, Experience, Knowledge and Skill
Essential
- Qualifications o Worked to an educational standard that demonstrates an understanding of literacy and o numeracy (GCSE grades 9-4 or equivalent)
- Experience o Previous experience in service industry. o Computer skills o Experience in NHS work o To have a basic knowledge of a hospital environment and infection control o Knowledge of Oracle ordering system
Desirable
- Knowledge and skills o Ability to communicate effectively - face to face /telephone, non verbal and written communication skills o Able to work independently and within a multidisciplinary team. o Ability to work effectively under pressure. o Awareness of the need to respond flexibly to the changing needs of the service. o Able to handle light loads e.g. stock deliveries. o Assist in the transfer of patients and equipment. o Ability to use a computer
- Other o Attendance to mandatory training as designated by Trust policy.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
