Facilities assistant

Job summary

Would you like to be part of a vital team ensuring high standards of catering are achieved for our patients, visitors, and staff? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?

Our facilities Catering Team play an essential role within the trust, responsible for catering at ward level and commercial outlets across both our hospital sites.

We are recruiting Facilities Assistants at The Royal Shrewsbury Hospital and looking for individuals who share our passion and drive to ensure that our patients receive a quality meal service.

We have flexible hours vacancy opportunities and would be happy to discuss hours and shift patterns with successful candidates.

Working within the catering department, you can expect:

• full training
• Excellent staff benefits including staff health and Wellbeing initiatives, fast track physio, shop discounts, reduced Gym membership and more
• Support development opportunities
• Give on-going support through every step of the way from recruitment to when you join our team and beyond

We look forward to welcoming new members to the Catering Team at Shrewsbury and Telford Hospital NHS Trust.

Main duties of the job

• Help prepare and serve food to patients, staff and visitors in the hospital.
• Keep kitchen and food areas clean and safe by following hygiene rules.
• Use equipment like dishwashers, food trolleys and coffee machines safely and correctly.
• Work with other team members to make sure meals are served on time and to the right people.
• Talk politely with patients, staff and visitors and help with any questions or problems.
• Follow training and safety rules to do the job well and keep everyone safe.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Hospital Transformation Programme (HTP)

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Royal Shrewsbury Hospital

Myttonoak Rd

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Royal Shrewsbury Hospital

Myttonoak Rd

Shrewsbury

SY3 8XQ

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

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