The Shrewsbury and Telford Hospital NHS Trust

Communications and Engagement Assistant

The closing date is 02 April 2026

Job summary

The Communications team provides the full range of corporate internal and external communications, including creative and marketing services, event management, stakeholder and media relations for The Shrewsbury and Telford Hospital NHS Trust.

Under the direction of the Senior Communications Manager, the successful candidate will provide general day-to-day communications and engagement support for the team, including supporting internal and external campaigns and projects that utilise a range of different channels for different audiences.

Flexibility, creativity and collaboration skills are a must. The post holder will be expected to work with internal and external "customers" to understand their requirements, manage their expectations and deliver results in a busy communications service. Collaborating closely with diverse groups and individuals, the ideal candidate will possess excellent interpersonal skills, strong diplomacy, influencing skills and self-confidence.

Main duties of the job

As part of the team you will be responsible for ensuring that our day-to-day communications activity is delivered on time, to a high quality and with a creative mindset.

You will work as part of the team to support a caring and learning culture that supports the service to be the best it can be and enables the Trust to deliver its values.

About us

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

As part of the team you will be responsible for ensuring that our day-to-day communications activity is delivered on time, to a high quality and with a creative mindset. You will work as part of the team to support a caring and learning culture that supports the service to be the best it can be and enables the Trust to deliver its values.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum/pro rata

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

223-CEA-008-A

Job locations

William Farr House

Royal Shrewsbury Hospital, Mytton Oak Road

Shrewsbury

SY38XL

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

Relevant qualification to A-Levels or Level 3/4 diploma level or equivalent professional communications qualification or experience.
Five GCSEs or equivalent (this must include A*- C in Maths and English Language or equivalent)

Desirable

Evidence of continuing professional development with strong communications and engagement element.

Knowledge

Essential

Experience of producing digital content in various formats for a wide range of audiences and platforms
Experience of writing engaging copy for different audiences.
Experience of managing customer requests, including monitoring inboxes/ taking phone calls.

Desirable

Experience of working in a highly pressured, deadline-driven and customer-focused environment, delivering a high volume of work within timescales, deadlines and within budget.

Person Specification

Qualifications

Essential

Relevant qualification to A-Levels or Level 3/4 diploma level or equivalent professional communications qualification or experience.
Five GCSEs or equivalent (this must include A*- C in Maths and English Language or equivalent)

Desirable

Evidence of continuing professional development with strong communications and engagement element.

Knowledge

Essential

Experience of producing digital content in various formats for a wide range of audiences and platforms
Experience of writing engaging copy for different audiences.
Experience of managing customer requests, including monitoring inboxes/ taking phone calls.

Desirable

Experience of working in a highly pressured, deadline-driven and customer-focused environment, delivering a high volume of work within timescales, deadlines and within budget.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

William Farr House

Royal Shrewsbury Hospital, Mytton Oak Road

Shrewsbury

SY38XL

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

William Farr House

Royal Shrewsbury Hospital, Mytton Oak Road

Shrewsbury

SY38XL

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)