The Shrewsbury and Telford Hospital NHS Trust

Medical Administrator

The closing date is 26 March 2026

Job summary

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

The post holder will support the Medicine and Emergency Care Division with data submission to support the delivery of a quality focused service.

The post holder will work with the management team to ensure consistent and accurate submission of a specific data set within required time frames.

Main duties of the job

If you are looking for an opportunity to explore future career options and feel you have the necessary tools to bring to the role, we are offering an opportunity within our Medicine Directorate. The role will function as part of a team and will support the Respiratory Services including the Lung Cancer Screening Program.

The successful candidate will be responsible supporting the operational management team. The post holder will fulfil a crucial role in fostering excellent communication and working relationships with the clinical specialties and their teams.

You must have a strong focus on delivery and a desire for success. You should have the skills to prioritise workload in a fast paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively. As an employer we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential.

About us

As an employee of the Trust you have a responsibiluty to:

Participate in statutory and mandatory training as appropriate for the post
Maintain consistently high personal and professional standards and act in accordance with the relevant professional code of conduct.
Take responsibility for the maintenance and improvement of personal and professional competence and to encourage that of colleagues and subordinates.
Participate in the Trust's appraisal processes including identifying performance standards for the post, personal objective setting and the creation of a personal development plan in line with the KSF outline for the post

Date posted

12 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

223-493-088-A

Job locations

The Princess Royal Hospital, Telford

Telford

TF1 6TF

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education and Qualifications

Essential

Educated to GCSE standard (or equivalent) English to Grade 9 - 4 (C or above).
NVQ Level 3 in Business and Administration or Customer Care/ IT or equivalent qualifications or the ability to demonstrate the equivalent experience gained in a similar role.
Evidence of a commitment to continuous professional development

Previous Experience

Essential

Experience of working autonomously in an administrative and clerical role
Working knowledge of validating patient pathways to ensure they provide an accurate record
Working of scheduling outpatient appointments and/or admissions
Demonstrable understanding of the NHS 18 week target and associated principles
Experience of operational administrative work within the NHS
Relevant knowledge and experience of tracking patients through the 18 week and cancer pathways

Skills and Knowledge

Essential

Demonstrable understanding of patient priorities and performance standards relating to appointments and waiting times
Evidence of ability to manage own workload effectively.
Experience of using a full range of IT systems including Microsoft Office and patient administration/data systems

Key Competencies and Behaviour

Essential

Excellent communication skills

Person Specification

Education and Qualifications

Essential

Educated to GCSE standard (or equivalent) English to Grade 9 - 4 (C or above).
NVQ Level 3 in Business and Administration or Customer Care/ IT or equivalent qualifications or the ability to demonstrate the equivalent experience gained in a similar role.
Evidence of a commitment to continuous professional development

Previous Experience

Essential

Experience of working autonomously in an administrative and clerical role
Working knowledge of validating patient pathways to ensure they provide an accurate record
Working of scheduling outpatient appointments and/or admissions
Demonstrable understanding of the NHS 18 week target and associated principles
Experience of operational administrative work within the NHS
Relevant knowledge and experience of tracking patients through the 18 week and cancer pathways

Skills and Knowledge

Essential

Demonstrable understanding of patient priorities and performance standards relating to appointments and waiting times
Evidence of ability to manage own workload effectively.
Experience of using a full range of IT systems including Microsoft Office and patient administration/data systems

Key Competencies and Behaviour

Essential

Excellent communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Telford

TF1 6TF

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital, Telford

Telford

TF1 6TF

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)