The Shrewsbury and Telford Hospital NHS Trust

Healthcare Assistant - Medicine & Endoscopy

The closing date is 16 March 2026

Job summary

**Please note this role is not eligible for sponsorship**

This role will shortly be moving to a Band 3 following national review

We are pleased to be holding a Recruitment Event on 28th March. If you are shortlisted for this role you must be able to attend the event in person in Shrewsbury. Interviews and ID checks will be held on the day.

We are currently looking for Healthcare Assistants to join our teams at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford. Both full time and part time roles are available, across a variety of wards and specialities.

The areas we will be recruiting to at this event are as follows:

The Royal Shrewsbury Hospital

  • Endoscopy
  • Ward 25 - Medicine
  • Ward 35 - Nephrology
  • Ward 24 - Respiratory
  • Ward 27 - Medicine (part time only)
  • Ward 28 - Frailty & Medicine (part time only)

The Princess Royal Hospital, Telford

  • Endoscopy
  • Ward 9 - Frail and Complex Elderly
  • Ward 6 - Cardiology
  • Ward 11 - Nephrology/Medicine
  • Ward 17 - Respiratory (part time only)
  • Frailty SDEC (part time only)

If you have a preference on area you are applying for please state this clearly in your supporting information.

Main duties of the job

  • To work on and a flexible basis to support ward/department teams throughout the Trust delivering care.
  • Monitoring patients and performing basic health check
  • Serving meals and helping to feed patients
  • Provide support to patients to maintain their hygiene needs. This may include actions such as:
    • Bathing/washing
    • Care of mouth, hair, nails and eyes
  • Provide support to maintain their elimination needs. This may include actions such as:
    • Encouraging continence
    • Emptying urinary catheter bags
    • Mobilising to toilet or use of commode or bedpan
    • Maintaining hygiene needs after episodes of incontinence

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Details

Date posted

10 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

223-HCA-283-event

Job locations

The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford

Shrewsbury / Telford

SY3 8XQ


Job description

Job responsibilities

For further information about this job role please see full job description and person specification.

Job description

Job responsibilities

For further information about this job role please see full job description and person specification.

Person Specification

Qualifications

Essential

  • GCSE in Maths and English grade 3-1 ( D-G) Functional Skills L1 or higher

Desirable

  • GCSE in Maths and English grade 9-4 ( A - C) Functional Skills L2 or higher
  • Level 2 Diploma in clinical Healthcare support NVQ Level 2 in Care or demonstrate a commitment to work towards the diploma qualification

Experience

Essential

  • Sufficient experience to demonstrate a good understanding of clinical care in a hospital environment
  • Can describe the Trust Values and demonstrate how they put these into practice within their caring role

Desirable

  • Previous hospital experience

Knowledge and skills

Essential

  • Evidence of effective verbal and written communication skills
  • Evidence of the ability to work with a variety of teams, in a number of different acute settings, on a daily basis, to achieve a common goal
  • Is aware everyone has different feelings and values and is aware of the need to respect and acknowledge those of other people at all times.
Person Specification

Qualifications

Essential

  • GCSE in Maths and English grade 3-1 ( D-G) Functional Skills L1 or higher

Desirable

  • GCSE in Maths and English grade 9-4 ( A - C) Functional Skills L2 or higher
  • Level 2 Diploma in clinical Healthcare support NVQ Level 2 in Care or demonstrate a commitment to work towards the diploma qualification

Experience

Essential

  • Sufficient experience to demonstrate a good understanding of clinical care in a hospital environment
  • Can describe the Trust Values and demonstrate how they put these into practice within their caring role

Desirable

  • Previous hospital experience

Knowledge and skills

Essential

  • Evidence of effective verbal and written communication skills
  • Evidence of the ability to work with a variety of teams, in a number of different acute settings, on a daily basis, to achieve a common goal
  • Is aware everyone has different feelings and values and is aware of the need to respect and acknowledge those of other people at all times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford

Shrewsbury / Telford

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford

Shrewsbury / Telford

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Branding and Attraction Advisor

Kirstie Thomas

kirstie.thomas2@nhs.net

01743492402

Details

Date posted

10 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

223-HCA-283-event

Job locations

The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford

Shrewsbury / Telford

SY3 8XQ


Supporting documents

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