The Shrewsbury and Telford Hospital NHS Trust

Higher Level Medical Secretary - Oncology

The closing date is 09 March 2026

Job summary

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are currently looking for a motivated and enthusiastic individual to join our Medical Secretary team within the Oncology Department of the Oncology and Haematology Centre .

The successful individual should have experience of good practice and systems of work within the secretarial / PA field, knowledge of Health & Safety and confidentiality / data protection issues.The post holder will be a pivotal person in the patient's relationship with the hospital, the clinical team and the consultants. Providing a complete medical secretarial and administrative service to the Consultant and their team across a wide range of activities; the majority of which are non routine. The post holder will assist in the organisation of the Consultant's workload and will effectively support activities with other hospital staff to ensure that an efficient service is provided.

Main duties of the job

The post holder will join a team of Medical Secretaries who organise the Consultant's workload and effectively help other hospital staff to ensure that an efficient service is provided.

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription and self generated correspondence.

The applicant will be required to answer telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and challenging enquiries.

About us

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families.

The successful applicants will be working within the Oncology department, helping a team of 10 Consultant Oncologists, all based in the Lingen Davies Unit at The Royal Shrewsbury Hospital.

Details

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

223-HLM-081-A

Job locations

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

  • 4 GCSE (Grade 9 - 4 or C and above) or equivalent
  • RSA Stage 3 typewriting, word processing or equivalent experience

Desirable

  • NVQ Level 3 Business Admin (or working towards or willing to work towards)
  • ECDL

Experience and knowledge

Essential

  • Audio typing experience
  • Customer Care experience
  • Secretarial/PA experience
  • Knowledge of software programs

Desirable

  • Medical Secretarial experience
  • Knowledge of NHS policies

Skills

Essential

  • High standard of grammar and spelling
Person Specification

Qualifications

Essential

  • 4 GCSE (Grade 9 - 4 or C and above) or equivalent
  • RSA Stage 3 typewriting, word processing or equivalent experience

Desirable

  • NVQ Level 3 Business Admin (or working towards or willing to work towards)
  • ECDL

Experience and knowledge

Essential

  • Audio typing experience
  • Customer Care experience
  • Secretarial/PA experience
  • Knowledge of software programs

Desirable

  • Medical Secretarial experience
  • Knowledge of NHS policies

Skills

Essential

  • High standard of grammar and spelling

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Medical Secretaries Supervisor

Kirstie Stone

kirstie.stone3@nhs.net

01743261000

Details

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

223-HLM-081-A

Job locations

The Royal Shrewsbury Hospital

Shrewsbury

SY3 8XQ


Supporting documents

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