The Shrewsbury and Telford Hospital NHS Trust

Head & Neck Band 4 Medical Secretary

The closing date is 20 February 2026

Job summary

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has arisen for a proactive and highly skilled part time, 15 hours a week Higher Level Medical Secretary to join our dedicated Head & Neck Secretariat team at Princess Royal Hospital. This is a pivotal role within a small, supportive team of Medical Secretaries. Providing high-level secretarial support to Consultants within the Head & Neck Cancer department, managing complex clinical correspondence using sensitive medical terminology via audio transcription. Organising and prioritising a varied workload in a fast-paced environment. Communicating effectively with multidisciplinary teams across all levels upholding the highest standards of accuracy, confidentiality, and professionalism.

You should possess:4 GCSEs (grades 9-4 or C-A) or equivalent,RSA Stage 3 typing and word processing skills (or equivalent experience), proficiency in Microsoft Office applications, aqualification or active progress toward NVQ Level 3 in Business/Medical Administration or AMSPAR

Main duties of the job

The post holder will be responsible for producing accurate clinical and general correspondence, frequently transcribing complex and sensitive medical terminology from audio dictation. In addition to administrative duties, you will handle telephone enquiries from patients who may be anxious or distressed, demonstrating empathy and professionalism while managing contentious and sensitive situations with discretion.This role offers a unique opportunity to gain hands-on experience in the daily operations of a busy Medical Secretaries office. It is ideally suited to a motivated individual seeking to develop their skills and progress within a dynamic healthcare environment.

About us

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum / pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Flexible working

Reference number

223-HNS-085-A

Job locations

The Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

  • 4 GCSE (C and above) or equivalent
  • RSA Stage 3 typewriting, word processing or equivalent
  • knowledge of Microsoft Office packages

Desirable

  • NVQ 3 Business Admin
  • AMSPAR
  • ECDL

Experience

Essential

  • Audio typing
  • Secretarial procedures
  • Knowledge of software procedures

Desirable

  • Medical terminology
  • NHS experience
  • Medical Secretarial

Skills

Essential

  • High standard of grammar and spelling
  • Able to prioritise
  • Patient focused

Desirable

  • Touch type
  • Minute taking
Person Specification

Qualifications

Essential

  • 4 GCSE (C and above) or equivalent
  • RSA Stage 3 typewriting, word processing or equivalent
  • knowledge of Microsoft Office packages

Desirable

  • NVQ 3 Business Admin
  • AMSPAR
  • ECDL

Experience

Essential

  • Audio typing
  • Secretarial procedures
  • Knowledge of software procedures

Desirable

  • Medical terminology
  • NHS experience
  • Medical Secretarial

Skills

Essential

  • High standard of grammar and spelling
  • Able to prioritise
  • Patient focused

Desirable

  • Touch type
  • Minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Medical Secretary Supervisor

Maria Hazell

maria.hazell2@nhs.net

01743261000

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum / pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time, Flexible working

Reference number

223-HNS-085-A

Job locations

The Princess Royal Hospital

Apley Castle

Telford

TF1 6TF


Supporting documents

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