The Shrewsbury and Telford Hospital NHS Trust

CDC Operations Manager

The closing date is 17 February 2026

Job summary

The Shrewsbury and Telford Hospital NHS Trust's Pathology Centre are looking for a dynamic, caring, and enthusiastic Operational Leader to join our Pathology Team.

The successful applicant will be working closely with other members of the Pathology leadership team, primarily based at the Community Diagnostic Centre (CDC) in Telford, but working across our three hospital sites, to deliver a quality, patient-focused service. Pathology is a vibrant team, continually looking for ways to develop innovative ideas and ways of working, ensuring our services continue to match the rapid pace of growth in diagnostic advances.

The applicant will be qualified to degree level or equivalent, with demonstrable relevant experience.

Providing leadership and operational management support to the Pathology Centre Manager, the post-holder is accountable for the delivery of all diagnostics services provided through the CDC, ensuring efficient and effective management of all resources in order to deliver safe, high quality and effective patient care in an environment of continuous improvement.

Main duties of the job

Providing leadership and operational management support to the Centre Manager, you must have current NHS experience with a strong focus on delivery and a desire for success. Working with the Clinical Director, Lead Scientist, and Centre Manager, the post-holder is responsible for formulating and implementing service delivery plans to achieve the operational and strategic objectives of the Centre.

You should have the skills to prioritise workload in a fast-paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively.

This role requires values-based leadership of staff, including administrative and Phlebotomy teams. The individual will also be a key contributor to the overall operational, workforce and finance performance and strategy of the department, working closely with our other Pathology leaders and wider colleagues.

Accountable for service delivery, the post-holder will be required to liaise with service users, other agencies and stakeholders along with working closely with other teams to ensure efficient and effective management of all resources to deliver safe, high quality and effective patient care.

About us

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you are looking for new opportunities and challenges in a management role, then this post could be for you. You will need to demonstrate a working knowledge of Pathology; effective leadership skills with experience of managing multi-disciplinary teams; effective communication; be able to interpret and present performance and business data; be able to advise senior managers of risks and issues; and solve operational and day-to-day management issues using previous experience and own initiative. You will need to have a strong collaborative approach and the ability to engage service users, partners, commissioners, and other key stakeholders.

If you're ready to be part of a team that's dedicated to continuous improvement, come and join us and let's make a difference together!

Details

Date posted

03 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

223-COM-122

Job locations

Community Diagnostic Centre, Hollinswood House

Stafford Court, Stafford Park

Telford

TF3 3DD


Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Education and Training

Essential

  • Educated to degree level or equivalent
  • Evidence of a commitment to continuous professional development

Knowledge and experience

Essential

  • Significant experience of working at a management or professional level (equivalent to Postgraduate Diploma) in the acute sector
  • Significant experience of managing clinical teams
  • Evidence of successful management of clinical services
  • Experience of business strategy and planning
  • Experience of leading the implementation of service improvement including complex change management programmes
  • Evidence of effective management of a complex and diverse workforce

Desirable

  • Evidence of effective design and management of patient flows and pathways
  • Successful management of significant budget

Specialist knowledge, skills and experience

Essential

  • Ability to manage a range of staff groups/professions to deliver objectives and targets
  • Ability to analyse complex and sometimes conflicting information in order to resolve issues
  • Ability to manage a budget
  • Advanced decision-making skills

Desirable

  • Expert knowledge of quality improvement tools and methodology
  • Ability to manage complex change projects

Personal Circumstances

Essential

  • Ability to travel across the health community as required

Desirable

  • Ability to fulfil the requirements of the Trust's on-call rota

People

Essential

  • Excellent team member with proven ability to lead, motivate, inspire and support a multi-disciplinary professional team
  • Demonstrates a very strong 'can-do' attitude and approach to problem solving and delivering complex agendas
  • Must have a committed attitude to the area of work and respond calmly under pressure
  • Professional Outlook
  • Flexible approach to changing commitments and deadlines
  • Good team member with proven ability to lead, motivate, inspire and support a multi-professional team
Person Specification

Education and Training

Essential

  • Educated to degree level or equivalent
  • Evidence of a commitment to continuous professional development

Knowledge and experience

Essential

  • Significant experience of working at a management or professional level (equivalent to Postgraduate Diploma) in the acute sector
  • Significant experience of managing clinical teams
  • Evidence of successful management of clinical services
  • Experience of business strategy and planning
  • Experience of leading the implementation of service improvement including complex change management programmes
  • Evidence of effective management of a complex and diverse workforce

Desirable

  • Evidence of effective design and management of patient flows and pathways
  • Successful management of significant budget

Specialist knowledge, skills and experience

Essential

  • Ability to manage a range of staff groups/professions to deliver objectives and targets
  • Ability to analyse complex and sometimes conflicting information in order to resolve issues
  • Ability to manage a budget
  • Advanced decision-making skills

Desirable

  • Expert knowledge of quality improvement tools and methodology
  • Ability to manage complex change projects

Personal Circumstances

Essential

  • Ability to travel across the health community as required

Desirable

  • Ability to fulfil the requirements of the Trust's on-call rota

People

Essential

  • Excellent team member with proven ability to lead, motivate, inspire and support a multi-disciplinary professional team
  • Demonstrates a very strong 'can-do' attitude and approach to problem solving and delivering complex agendas
  • Must have a committed attitude to the area of work and respond calmly under pressure
  • Professional Outlook
  • Flexible approach to changing commitments and deadlines
  • Good team member with proven ability to lead, motivate, inspire and support a multi-professional team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Community Diagnostic Centre, Hollinswood House

Stafford Court, Stafford Park

Telford

TF3 3DD


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Community Diagnostic Centre, Hollinswood House

Stafford Court, Stafford Park

Telford

TF3 3DD


Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Centre Manager

Adrian Vreede

adrian.vreede@nhs.net

Details

Date posted

03 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

223-COM-122

Job locations

Community Diagnostic Centre, Hollinswood House

Stafford Court, Stafford Park

Telford

TF3 3DD


Supporting documents

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