The Shrewsbury and Telford Hospital NHS Trust

Apprentice Administration Assistant - Oncology & Haematology

The closing date is 27 January 2026

Job summary

The Oncology & Haematology Department at The Royal Shrewsbury Hospital are looking for a full-time Apprentice Administration Assistant to join a team of staff who support the administrative work necessary for the smooth running of the Centre.

The ability to prioritise and structure workload and present a calm and understanding approach at all times is key to this role. Excellent communication skills and the ability to be able to treat patients with empathy, dignity and respect is essential.

Basic computer skills are required. Previous experience of working with the hospital electronic patient administration system is preferred but training will be provided.

You will be given a fixed term employment contract for the period of 18 months. During this time, you will work towards your Level 3 Business Administration Apprenticeship. This role is full time, where you would be expected to complete 6 hours per week study.

Eligibility for this role:

Can be any age post full-time education (16+)
Cannot already be on an Apprenticeship or any Government funded training
Cannot have a qualification at the same or higher level in the same vocational area. There needs to be significant new learning.
Has been a UK resident for 3 or more years or meets the eligible and valid residency status and permission to work in the UK criteria

Main duties of the job

The post holder will work flexibly across all administrative services to meet service needs which will include reception, appointments, clinic preparation and all office support functions.

The post holder will need to be able to work 37.5 hours between the hours of 8am and 6pm and will work as part of a wider team including Consultants, Medical Secretaries, Nurses and Health Care Assistants. The post holder will be expected to cover administrative roles within both the Oncology and Haematology departments.

About us

The Lingen Davies Centre and O'Connor Haematology Unit care for cancer patients within Outpatient clinics and Day Units delivering chemotherapy, immunotherapy and radiotherapy treatments. You will be working as part of an Administration Team that are caring, friendly and helpful in making a great first impression when patients / visitors arrive in the Departments. The Administration team play a vital role in supporting our Health Professionals to provide the very best care. The Department offers a fully supportive environment to work in with great opportunities to progress.

Date posted

13 January 2026

Pay scheme

Other

Salary

£14,722.50 a year as per Apprenticeship funding rules

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

223-AOH-037

Job locations

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8QX

Job description

Job responsibilities

To be eligible for the apprenticeship, the postholder must meet the Apprenticeship funding rules:

Can be any age post full-time education 16+,

Cannot already be on an Apprenticeship or any Government funded training,

Cannot have a qualification at the same or higher level in the same vocational area. (There needs to be significant new learning.)

Needs to be eligible for funding by living in the UK for 3 years or more or fits criteria in funding rules

Has been a UK resident for 3 or more years.

Meets the eligible and valid residency status and permission to work in the UK criteria in Annex A of the linked funding document:

Apprenticeship funding rules 2025 to 2026

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job description

Job responsibilities

To be eligible for the apprenticeship, the postholder must meet the Apprenticeship funding rules:

Can be any age post full-time education 16+,

Cannot already be on an Apprenticeship or any Government funded training,

Cannot have a qualification at the same or higher level in the same vocational area. (There needs to be significant new learning.)

Needs to be eligible for funding by living in the UK for 3 years or more or fits criteria in funding rules

Has been a UK resident for 3 or more years.

Meets the eligible and valid residency status and permission to work in the UK criteria in Annex A of the linked funding document:

Apprenticeship funding rules 2025 to 2026

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

Minimum of 4 GCSEs or equivalent A* - C (9 - 4) (including Maths and English Language or equivalent).

Desirable

IT qualification
Evidence of ongoing commitment to achievement of long-term goals (eg. Attainment of Duke of Edinburgh award, volunteering experience, part-time work experience)

Experience and knowledge

Essential

Basic working knowledge of Microsoft Word, Excel and Outlook

Desirable

Paid or unpaid work experience demonstrating an ability to attend work on a regular basis
Experience of team working

Person Specification

Qualifications

Essential

Minimum of 4 GCSEs or equivalent A* - C (9 - 4) (including Maths and English Language or equivalent).

Desirable

IT qualification
Evidence of ongoing commitment to achievement of long-term goals (eg. Attainment of Duke of Edinburgh award, volunteering experience, part-time work experience)

Experience and knowledge

Essential

Basic working knowledge of Microsoft Word, Excel and Outlook

Desirable

Paid or unpaid work experience demonstrating an ability to attend work on a regular basis
Experience of team working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8QX

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

The Royal Shrewsbury Hospital

Mytton Oak Road

Shrewsbury

SY3 8QX

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)